Senior Healthcare Support Worker Great Western Hospitals NHS Foundation Trust

Katalysysts Consulting; Swindon; On-site; GBP 22,000 - 30,000; Part time

Job summary

An established industry player is seeking dedicated healthcare support workers for part-time roles in Swindon. You will play a vital role in providing high-quality patient care and support in outpatient settings. Your responsibilities will include assisting patients, maintaining safety standards, and collaborating with healthcare professionals to ensure a positive experience for all. If you are passionate about making a difference in the lives of patients and thrive in a collaborative environment, this opportunity is perfect for you. Join a team committed to service, teamwork, and respect, and contribute to empowering individuals to lead healthier lives.

Qualifications

• Experience in providing patient care and support in healthcare settings.
• Ability to collaborate effectively with team members.

Responsibilities

• Support patients during outpatient appointments and fulfill their requests.
• Maintain a safe and stocked environment while completing audits.

Skills

Patient Care

Team Collaboration

Communication Skills

Basic Medical Skills

Education

Healthcare Certification

First Aid Training

Job description

Vacancies

2 x Part Time Vacancies - 1 x 32 hours, 1 x 16 hours

Job Overview

Under the delegation and supervision of the registered healthcare practitioner, the healthcare support worker will carry out delegated duties independently within the healthcare team. The role involves providing fundamental care and extended skills to patients in the outpatient department, ensuring high standards of safety, patient safety, and a positive care experience by treating all patients, family, relatives, and colleagues with respect, dignity, and courtesy in accordance with Trust values and policies.

Main Responsibilities

• Support patients attending outpatient appointments.
• Prepare notes and fulfill or action patient requests.
• Collaborate with team members to maintain a safe and cooperative environment.
• Keep the environment stocked and complete audits as requested.
• Take observations if necessary, following Care Certificate recommendations.
• Provide patient care aligned with Trust expectations and meet individual needs.
• Order stock and maintain records.
• Signpost patients to appropriate services and work collaboratively with staff.
• Keep mandatory training up to date as per Trust requirements.
• Willing to work in other areas of the Trust as needed.

Values and Development

Our STAR values—Service, Teamwork, Ambition, and Respect—guide all our actions. We aim to deliver integrated services that empower individuals to lead independent, healthier lives. Individuals in Band 3 will undertake additional skills/tasks relevant to their area, following appropriate training and competency assessment. Skills may include venepuncture, ECG recording, and vital observations, forming part of the Band 3 Skills Matrix.

Additional Skills and Responsibilities

Work towards shared goals, learn from feedback, and adapt to change. Use resources efficiently, take responsibility for personal development, and support team members as appropriate.

Application Details

This advert closes on Sunday, 27 April 2025.

Equality and Diversity

We are proud members of the Disability Confident employer scheme, which supports equitable recruitment practices for applicants with disabilities.