Senior Healthcare Support Worker, Adult Inpatient Wards (NHS AfC: Band 3) - Health Care Support[...]

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 26,000 - 28,000; Full time

Job summary

Ashford and St. Peter's Hospitals NHS Foundation Trust is recruiting for a Senior Healthcare Support Worker in Chertsey. This role involves providing direct patient care, ensuring adherence to care protocols, and supporting nursing staff across various shifts. Candidates must have NHS experience, flexibility in scheduling, and a compassionate approach to patient care.

Benefits

Excellent pension scheme

Annual leave entitlement

On-site Nurseries

On-site staff cafes

On-site parking

Salary Sacrifice schemes

Qualifications

• Experience as a health care support worker for at least 6 months in the NHS.
• Possess the Care Certificate achieved through the NHS.
• Functional level of English and Maths.

Responsibilities

• Providing direct patient care including hygiene and mobility needs.
• Taking and recording vital signs, escalating changes to patient conditions.
• Training and supporting new team members.

Skills

Effective communication

Caring and Compassionate

Empathy and understanding

Required IT skills

Ability to provide excellent patient centred care

Extended skills such as venepuncture and ECGs

Education

Care Certificate in Acute Care

Level 3 Health and Social Care qualification

Job description

Main area Health Care Support Worker Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Part time hours may be considered - Minimum of 23 hours per week) Job ref 323-ACS9636-GK

Employer Ashford and St. Peter's Hospitals NHS Foundation Trust Employer type NHS Site St. Peter's Hospital Town Chertsey Salary £26,240 - £27,928 pa inc. HCAS Salary period Yearly Closing 29/06/2025 23:59

Senior Healthcare Support Worker, Adult Inpatient Wards

NHS AfC: Band 3

Job overview

Our vision at Ashford & St Peter’s is to provide an outstanding experience and outcomes for patients and staff.

St Peter’s Hospital in Chertsey, Surrey is now recruiting for Senior HCSW - Band 3 across a variety of adult inpatient areas.

Full time and part time posts will be considered (successful applicants must be able to work a minimum of 23 hours per week), shifts include long days, nights, weekends, and public holidays. Our Senior HCSWs will need the flexibility to cover varied shift patterns.

Candidates applying for this post must possess and be able to demonstrate within the application form the following essential criteria:

• Recent, continuous experience as a health care support worker employed directly with the NHS for a minimum of 6 months.
• Having successfully achieved the Care Certificate within an NHS setting.

Only candidates that meet the above will be considered for this post.

Successful candidates must also have good communication skills, competent IT skills, a valid right to work document, and have a kind, caring and compassionate nature.

The Trust offers training, including a four-week induction programme and further development opportunities.

Only applications for candidates already based in the UK will be considered, remote interviews will not be possible, and we will not consider alternative dates for the interviews.

Interviews are taking place in person on Saturday 12th July 2025.

For further information, please contact [e-mail]

Main duties of the job

Our Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams.

The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients. The role includes:

• Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs
• Taking and recording patients’ vital signs, identifying and escalating changes to a patient’s condition
• Providing one to one observation for patients who present a high risk of harm and vulnerable patients
• Undertaking training and competencies related to the role such as undertaking ECGs, venepuncture and cannulation, and other competencies related to the specific department
• Escorting patients to different departments such as x-ray and theatres
• Keeping the department and equipment clean, tidy, and restocking supplies
• Training and supporting new and junior team members
• Supporting the registered nursing team in providing high quality pre and post operative care

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

• Excellent pension scheme and annual leave entitlement
• On-site Nurseries
• On-site staff cafes
• On-site parking
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

Working as a Senior Healthcare Support Worker will involve carrying out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

• Continence Management
• Undertaking and recording of Vital Signs
• Moving & Handling of patients to support independence
• Infection Prevention and Control
• Safeguarding of adults and children.

See full job description for full details

Person specification

Qualifications

• Functional level of English and Maths
• Care Certificate in Acute Care achieved through the NHS
• Level 3 Health and Social Care qualification

Experience

• Previous experience working as a health care support worker within the NHS for a minimum of six months.
• Working as part of a team
• Previous experience training and supporting new staff

Knowledge

• Trust vision, values and behaviours and strategic objectives
• Understanding of the role of the Healthcare Support Worker in the hospital setting.

Skills

• Effective communication
• Required IT skills
• Caring and Compassionate
• Empathy and understanding
• Ability to provide excellent patient centred care
• Extended skills such as venepuncture, cannulation and undertaking ECGs

Other requirements

• Able to demonstrate that you are honest, reliable and trustworthy
• Treat patients, visitors, colleagues with respect
• Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern.
• Residing in UK with a valid right to work documentation to work in UK.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.