Senior Healthcare Support Worker

NHS; Southampton; On-site; GBP 22,000 - 27,000; Full time

Job summary

Join a leading healthcare provider as a Senior Healthcare Support Worker in Southampton. You will collaborate with registered nurses to deliver high-quality care within a Male Psychiatric Intensive Care Unit. This role combines compassionate patient engagement with effective teamwork, contributing to an integrated care environment. Bringing your experience in healthcare, you'll enhance the wellbeing of service users while promoting best practices in recovery-focused support.

Qualifications

• Experience in inpatient settings and care planning.
• Skills in managing difficult situations and violence prevention.
• Ability to accurately input information.

Responsibilities

• Deliver compassionate recovery focused care according to care plans.
• Support the multidisciplinary team in assessments and care planning.
• Recognize deterioration in health and respond appropriately.

Skills

Effective communication skills

Interpersonal skills

Organisational skills

Education

Diploma Level 2

Diploma Level 3 in Health and Social Care

Job description

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Senior Healthcare Support Worker

The closing date is 30 June 2025

Hamtun Ward is a 10 bedded Male Psychiatric Intensive Care Unit serving the Southampton area. We promote staff to have a powerful voice with a continuous drive for improvement. We have a reflective culture to enable the team to work in synergy and enhance the care we provide. All staff are offered bespoke training, ensuring we have the required skills and knowledge to provide high quality care. We are currently an accredited PICU, with the RCP Quality Network for PICU.

The Senior Health Care Support Worker will help registered nurses to deliver care to our service users. As an experienced healthcare support worker, you will carry out a range of clinical and non clinical health care tasks, under direct supervision of the registered nurses. You will provide high quality, compassionate healthcare, following standards, policies and protocols and always acting within the limits of your competence.

You will treat people with dignity, respecting individuals diversity, beliefs, culture, needs, values, privacy and preferences, show respect and empathy for those you work with and have the courage to challenge areas of concern. You will be adaptable, reliable and consistent, and be able to show discretion, resilience and self awareness.

Main duties of the job

Deliver compassionate, recovery focused and trauma informed care in line with care plans.

Support the Multidisciplinary team by contributing to comprehensive assessments including ongoing health, risk assessment, and safety/care plans.

Support the nurses in managing risk, and completing a range of clinical and non clinical tasks.

Provide support and supervision to less senior staff as appropriate.

Promote holistic care and wellbeing, providing opportunistic brief advice on health and wellbeing and support and individuals overall comfort, identity and respond to signs of pain and distress.

Recognise deterioration in mental or physical health and respond accordingly.

Carry out duties delegated by the Nurses.

Accurately record service user information.

Provide support to carers and ensure they are appropriately involved in loved ones care.

Offer therapeutic engagement and build rapport with service users in crisis or distress.

Use physical interventions to manage violence and aggression.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• Diploma Level 2
• Completion of Diploma level 3 in Health and Social Care

Experience

• Previous experience of Inpatient workingEvidence of effective communication skills.Evidence of effective interpersonal skills.Good organisational skills.Experience in liaising with partner agencies.Experience in contributing to care planning.Ability to accurately input information onto databases.
• Experience in managing difficult situationsExperience in prevention and management of violence and aggression

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust