Senior Healthcare Support Worker

University Hospital Southampton NHS FT

Southampton

On-site

GBP 23,000 - 29,000

Full time

18 hours ago

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Benefits offered by this job

NHS discounts

35 days paid holiday (pro rata)

Generous pension scheme

Job summary

University Hospital Southampton NHS Foundation Trust is seeking a full-time Healthcare Support Worker in Dermatology at Royal South Hants Hospital. The role includes clinic support, patient care, and assisting with day-case surgeries within a busy Dermatology Centre.

The post offers a development pathway from Band 2 to Band 3 with pay progression on successful completion. The department operates across standard hours with some out-of-hours and weekend working.

Qualifications

NVQ level 3 in care or equivalent experience
Secondary education completed
Care Certificate
Experience in a caring role in an acute hospital environment
Understanding of the acute hospital environment and HCSW role
Ability to demonstrate clear English language skills

Responsibilities

Work in a nursing team to maintain high standards of care.
Assist in running clinics and preparing rooms at start of day.
Provide regular patient progress reports and escalate changes.
Assist clinicians during clinics, including wound care, photography, and patient support.
Support day-case surgery lists and MOHS-related procedures as directed.
Coordinate flow in clinics and assist day-case admissions and recoveries.
Assist with clinical photography and patient mobilisation.
Oversee wound clinics and venesection where trained.
Participate in skin analytics clinics as directed.

Skills

Effective communication

Teamwork

Confidentiality awareness

Flexibility

Education

NVQ level 3 in care (acute units or equivalent)

Secondary education completed

Care Certificate

Job description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Title: Healthcare Support Worker - Dermatology - Royal South Hants Hospital

Contract Type: Permanent

Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.

If joining as a Band 2, this role requires a 9‑month training period, so applicants must already have the right to work in the UK for the full duration. If your current visa does not provide at least 9 months of remaining permission to work from the start date, we are unable to progress the application.

If you are joining as a band 2 this position is part of a development programme that supports you to grow into a band 3 role, with a pay increase upon successful completion.

if you have experience of working as a Band 3 HCSW within the NHS, we will assess your experience and responsibilities against the competencies required for this position. Where these competencies are met, we will match your current pay and banding.

This role requires acute hospital experience as a Healthcare Support Worker. It is most likely the successful candidate will already be working as a Band 3 HCSW.

Main duties of the job

Are you looking for a career change? Are you looking for a job where no two days are ever the same?

Come and join our dynamic and friendly team! An excellent opportunity has arisen for a full time Band 3 Senior Health Care Assistant to work in the Southampton

Dermatology Centre based at the Royal South Hants Hospital. The Southampton Dermatology Centre operates from 08.00 – 18.00 Monday to Friday, with some optional out of hours/ weekend working.

You will be assisting in the management of the smooth running of clinics within the Department and Medical Outpatients Department and assisting the clinicians in our Day Case surgical rooms also leading the new upcoming Skin Analytics photograph clinics to name just a few of the varied job roles within the speciality of Dermatology.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service.

UHS employees are able to access a range of NHS discounts
UHS employees are entitled to a minimum of 35 days paid holiday (pro rata)
we offer a generous pension scheme

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Detailed Job Description And Main Responsibilities

Work in a team of nursing staff and clinicians, ensuring high standards of care are developed and maintained within that team.
Assist in the smooth running of the various clinics (includes preparing and setting up at the start of the day and closing the clinic rooms once clinics have finished).
To give and receive regular reports on the progress of patients, immediately acting on any changes in the patient’s condition, and reporting them to the relevant health care professional.
Assist clinicians during clinics, taking clinical photographs, and observations, chaperoning patients, helping patients with undressing/dressing and mobilisation.
To assist consultant surgeons in the day case surgery operating rooms as well as the nurse surgeons in their operating lists, including MOHS surgery.
To facilitate the smooth running of various clinics (including Medical Outpatients) and to act as the flow coordinator of said clinics.
To provide assistance to clinicians during clinics, taking photographs, observations, helping patients with undressing/dressing and mobilisation.
To oversee admission and recovery and provide post operative care to our day case surgical patients.
To run independently (when deemed competent) wound clinic.
To be able to complete venesection.
To be competent in (after training) to take clinical photographs in new upcoming skin analytics clinics
To work in a team of nursing staff and clinicians, ensuring high standards of care are developed and maintained within that team.

What We’re Looking For

This post requires flexibility and versatility. We are looking for a caring, motivated individuals who possess excellent communication skills and embraces out Trust values.

You will need to be able to work well as part of a team and have good interpersonal and organisational skills and have an understanding of confidentiality.

Informal visits are encouraged, please see contact information below.

Applicants who have applied for this vacancy within the preceding three months are not required to reapply.

Person specification

Qualifications, Knowledge And Experience

Essential criteria

NVQ level 3 in care with acute units corresponding to specialty or equivalent experience
Completed secondary education
Experience in a caring role in acute hospital environment
Understanding of acute hospital environment and the role of SHCA
Ability to demonstrate clarity and breadth in use of English language
Completed Care Certificate
Requirement to be aware of and adhere to the care certificate standards; https://www.hee.nhs.uk/our-work/care-certificate
Demonstrates the ability to acknowledge changes in the patient’s physical/psychological needs and escape as appropriate
Capable of completing core HCSW competencies and additional specific competencies related to area of work within 12 months of appointment

Desirable criteria