Healthcare Support Worker

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Gosport; On-site; GBP 21,000 - 27,000; Full time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is recruiting a Healthcare Support Worker to join our GP group delivering primary care services to around 48,000 patients across five Gosport sites. You will work under the direction of a Registered Nurse to provide physical and psychological support, following individual care plans within a multidisciplinary team.

We value compassionate care, strong communication, and teamwork, with flexible working options discussed at interview.

Qualifications

• NVQ2 in Health care or equivalent.
• Phlebotomy certification.
• Experience in a health care setting.
• Good communication and team working skills.
• Confidence working with computers and e-mail.
• We are happy to talk Flexible Working - all requests for flexible working options can be discussed at interview.

Responsibilities

• Deliver safe, effective, and compassionate patient care.
• Support patients with a range of clinical and healthcare needs.
• Undertake delegated clinical duties within your level of competence.
• Observe, record, and report patient information accurately and in a timely manner.
• Work collaboratively with colleagues to ensure the highest standards of patient care.
• Promote patient dignity, wellbeing, and independence at all times.

Skills

Phlebotomy

Communication

Teamwork

Computer literacy

Education

NVQ2 in Health care or equivalent

Phlebotomy certification

ECDL

NVQ level 3

Tools

EMIS

Job description

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Healthcare Support Worker

The closing date is 30 September 2026

Job summary

The Willow Group has an exciting opportunity for a Healthcare Support Worker (HCSW) to join our forward-thinking and innovative GP group, providing primary care services to approximately 48,000 patients across five sites in Gosport.

As a Healthcare Support Worker, you will be a valued member of our multidisciplinary team, supporting the delivery of high-quality, person-centred care to patients. Working under the direction of a Registered Nurse or other qualified healthcare professional, you will provide physical and psychological support in accordance with individual care plans and practice procedures.

Why Join The Willow Group?

• Work within an innovative and progressive GP organisation.
• Be part of a supportive and friendly multidisciplinary team.
• Access ongoing training and development opportunities.
• Make a meaningful difference to the health and wellbeing of your local community.

Join us and help deliver exceptional primary care services to the people of Gosport.

Main duties of the job

Key Responsibilities

• Deliver safe, effective, and compassionate patient care.
• Support patients with a range of clinical and healthcare needs.
• Undertake delegated clinical duties within your level of competence.
• Observe, record, and report patient information accurately and in a timely manner.
• Work collaboratively with colleagues to ensure the highest standards of patient care.
• Promote patient dignity, wellbeing, and independence at all times.

About You

We are looking for someone who:

• Has previous experience in a healthcare support role.
• Has phlebotomy experience and competencies.
• Demonstrates a caring, compassionate, and professional attitude.
• Possesses excellent communication and interpersonal skills.
• Enjoys working as part of a dedicated and supportive team.
• Is committed to delivering outstanding patient care.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

• NVQ2 in Health care or equivalent
• Phlebotomy certification

Desirable

• ECDL
• NVQ level 3

Experience

Essential

• Working in a health care setting
• Good communication and team working skills.
• Previous experience of working as a member of a team.
• Confidence working with computers and e-mail.

Desirable

• Experience of EMIS
• Working in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Waterside Medical Centre

Mumby Road

Gosport

Hampshire

PO12 1BA

United Kingdom

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)