Senior Healthcare Assistant | Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading university teaching hospital in Milton Keynes is seeking a Senior Healthcare Assistant to join their Urology Investigation Unit. The role involves supporting patients in undergoing various urological investigations and providing compassionate care within a multidisciplinary team. Applicants should have urology experience and the ability to communicate effectively with patients. Opportunities for career development are available.

Qualifications

• Experience in healthcare setting, preferably in urology.
• Ability to communicate effectively with patients and their families.
• Must possess NHS Care Certificate or be willing to obtain it.

Responsibilities

• Support provision of patient care in outpatient setting.
• Prepare procedure room equipment and manage supplies.
• Communicate with patients and report to senior staff.

Skills

Experience in urology

Ability to work independently

Effective communication skills

Job description

Senior Healthcare Assistant

Department: Urology investigation unit

Band 3 £24,937 - £26,598 Per annum, pro rata if part-time

Hours: 37.5 per week, all MKUH roles will be considered for flexible working

Are you an experienced Healthcare Assistant looking to take the next step in your career? We are seeking a proactive and compassionate Senior Healthcare Assistant to join our busy and friendly Urology Investigation Unit.

This is an exciting opportunity to work in a specialist outpatient setting, supporting patients undergoing a range of urological investigations including flexible cystoscopy, urodynamics and catheter care. You’ll play a vital role in supporting the delivery of high-quality, patient-centred care and working as part of the clinical team in a fast-paced environment.

Do you have the ability to work independently as well as part of a team, experience in urology, outpatients or diagnostic procedures? If you are ready to build upon your NHS experience and grow in a specialist role, we will offer you opportunities to develop.

Please note that we are not able to offer sponsorship for this role.

Please be advised if you do not have a NHS Care Certificate you will be Band 2 until this has been completed alongside your 6-month probationary period.

Interview: 16 October 2025

'We care We communicate We collaborate We contribute'

The urology investigation unit is a dedicated area for appointments, clinics and procedures. The post holder will work flexibly across the service to contribute to an environment that promotes excellence in the unit.

The aim of the role is to assist in the provision of specialist nursing care in the urology investigation unit. The post holder will be responsible for undertaking practical procedures under the supervision of trained nursing staff whilst working as part of the multidisciplinary team.

About Us

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.

Key Responsibilities

• To assist and support in the provision of patient care within an outpatient setting and when receiving patients for invasive procedures.
• To assist in the preparation of procedure room equipment and the safe planning of stock as required.
• To effectively communicate using verbal and non-verbal communication skills with patients and their families/carers.
• To provide information to senior staff about patients when required.
• Adhere to the policies and protocols that support the specialist service as required.
• Contribute to audits as required with the support of qualified staff.

Please refer to the Job Description for further details

This advert closes on Friday 3 Oct 2025