Senior Healthcare Assistant - Medical Same Day Emergency Care

www.healthjobsuk.com - jobboard; Plymouth; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading healthcare provider in Plymouth is seeking a Senior Healthcare Assistant to join their Medical Same Day Emergency Care team. This role involves supporting patient care, supervising junior staff, and managing personal workloads. Ideal candidates will have a caring nature, effective communication skills, and relevant healthcare qualifications to deliver essential services in a demanding environment.

Benefits

Flexible working options

Career development opportunities

Supportive work environment

Qualifications

• Experience providing care in a healthcare setting.
• Knowledge of healthcare work policies and procedures.
• Ability to manage own workload with indirect supervision.

Responsibilities

• Assist in the delivery of patient care under indirect supervision.
• Document and monitor patient observations.
• Supervise and support junior healthcare assistants.

Skills

Effective Communication

Teamwork

Caring Approach

Time Management

Education

Level 3 Diploma in Healthcare Support

Level 2 Functional skills in English and Math

Job description

Main area Medical SDEC Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Unit open 7 days a week, 24 hours a day) Job ref 216-PL-M7100524

Employer University Hospitals Plymouth NHS Trust Employer type NHS Site University Hospitals Plymouth Town PLYMOUTH Salary £24,625 - £25,674 Per Annum Pro Rata Salary period Yearly Closing 10/07/2025 23:59

Senior Healthcare Assistant - Medical Same Day Emergency Care

NHS AfC: Band 3

Job overview

To assist in the delivery of care planned and assessed by the Registered Nurses. To carry out care and other duties under indirect supervision. To supervise junior health care assistants making a contribution to their training and development. To undertake specific extended skills.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

Support care on a day-to-day basis for all patients in the clinical area under indirectsupervision.
Contribute to resource management

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Detailed job description and main responsibilities

Provide and deliver a high standard of nursing care, recognising and meeting the specific needs of
patients.
Assist in the care of patients undergoing minor medical procedures.
To manage, under indirect supervision, own workload within clinical area and competencies of the
post.
To carry out clinical observations on patients, recognising, recording and reporting all changes in
patient’s condition, including the early recognition and intervention of dialysis side effects.
Undertake the escort of patients to other departments under the direction of the registered nurse.
To support maintenance of fluid balance and dietary charts, of inpatients. Recognising, recording and
reporting all adverse findings to senior staff.
To carry out observations of skin integrity over pressure points, recognising and reporting all findings
to senior staff.
To complete documentation for inpatients to be assessed and countersigned by registered staff.
To recognise the importance of health education and teaching of patients and carers, and to be able to
advise and refer patients on where to access information.
Document and sign for all observations and care given with counter signature from a registered
practitioner.
To maintain his/her own professional development, attending courses/further training to enhance and
optimise his/her role within the work area.
To participate in the training and development of junior staff on the unit, and participate in the
supervision and support of trainee Health Care Assistants.
Act as a mentor to new Health Care Assistants & HCA Trainees, participating in induction
programmes, and on-going development of their practice.
To promote and safeguard the well being of patients, their families and colleagues.
To participate in the development and implementation of Unit area policy and nursing strategies.
To supervise and share responsibility in the care and maintenance of all equipment on the Unit and
stock control.
In the absence of a Ward Clerk undertake general ward clerk duties
Participate in unit research and audit work to include date collection
To respect confidential information, in line with Trust policy Data Protection Legislation.
To be familiar with and adhere to Trust and Departmental policies and procedures, mindful of
responsibilities to self, colleagues and patients.
Report untoward incidents, complaints, clinical emergencies to senior staff.
Following patient assessment by Registered staff, undertake extended skills specific to individual
competence under the indirect supervision of Registered staff.
To participate in the development and implementation of Unit area policy and nursing strategies.
To be familiar with Trust infection control, decontamination and cleanliness polices.
To undertake the decontamination and cleaning of department equipment. To participate in department cleaning.

Person specification

KNOWLEDGE & EXPERIENCE

• Experience of providing care in a healthcare or social setting
• Experience of time management and prioritising work
• Be able to work as a member of a team
• Understands and committed to a caring approach to patients & relatives

APTITUDE & ABILITIES

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures
• Committed to providing high quality patient care
• Ability to work with minimum supervision to a high standard

DISPOSITION / ATTITUDE / MOTIVATION

• Has a caring and compassionate nature
• Demonstrates self-motivation

Qualifications

• One of the following: Level 3 (SCQF – 6): - City and Guilds 3 or NVQ 3 or BTEC National Diploma or Experience equivalent to the above qualifications
• Level 2 Functional skills in English and Math’s, or equivalent
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.

If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.

We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included .

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests. This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.

For Doctors Roles:

Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.

In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.

We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.

Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.

Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.

In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Linsey Yarwood Job title Medical SDEC Unit Manager Email address [e-mail] Telephone number 01752 435614 Additional information

Linsey Yarwood, telephone [phone], email [e-mail]