Senior Health Care Support Worker - Outpatients

Merseywestlancs; St Helens; Remote; GBP 26,000 - 27,000; Full time

Job summary

Mersey and West Lancashire Teaching Hospitals NHS Trust in St Helens is inviting applications for a Senior Health Care Support Worker in Outpatients. You will work under supervision to support a Registered Nurse, helping with direct patient care and patient flow across our Outpatients Department.

This permanent role is based across our Outpatients sites, with flexible full- and part-time hours and a 37.5-hour week; the NHS AfC Band 3 salary range starts at £25,760 and rises to £27,476 per year.

Qualifications

• Direct patient care under supervision of a Registered Nurse.
• Assisting with procedures and chaperoning as required.
• Directing patients to departments and providing information as directed.

Responsibilities

• Assist trained nursing staff and Doctors with patient care and clinics.
• Prepare consulting rooms and ensure documentation is available for clinicians.
• Ensure equipment and examination beds are cleaned and rooms prepared before/after each clinic.
• Receive patients, provide information and advice as directed by the nurse in charge.

Skills

Patient care

Teamwork

Communication

Job description

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations.

Whatever you’re looking for in your career, you’ll find it here at MWL.

Senior Health Care Support Worker - Outpatients

NHS AfC: Band 3

Main area Outpatients Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (1 x 30 hours 1 x 37.5 hours) Job ref 409-8349921

Site St Helens Hospital Town St Helens Salary £25,760 - £27,476 per annum Salary period Yearly Closing 27/11/2026 08:00

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

The outpatients team at Mersey and West Lancashire Teaching Hospitals are seeking a new Health Care Assistant to join them in supporting the team!

The post-holder will carry out assigned tasks involving direct patient care in support of and supervised by a Registered Nurse.

This is an exiting opportunity to work across the 5 sites within our trust in the Outpatients Departments.

Main duties of the job

The post holder will assist trained nursing staff and Doctors with the care of patients, procedures, chaperoning and directing patients to other departments as required.

The post holder will prepare all consulting rooms ensuring the necessary documentation is available for clinicians and ensure all equipment and examination beds are cleaned and all consulting rooms are prepared prior to and on finishing each clinic.

The post holder will receive patients into clinic and provide them with the necessary information and advice as directed by the nurse in charge and provide a high standard of direct nursing care ensuring patient dignity is maintained. Be able to work under remote supervision.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.