Senior Health Care Support Worker – Clinical Imaging

Chelwest; Greater London; On-site; GBP 31,000 - 32,000; Full time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust is seeking two Imaging Health Care Support Workers to assist radiographers and radiologists in diagnostic imaging. This permanent role supports patient care, imaging procedures, and data management at West Middlesex University Hospital and Chelsea and Westminster sites.

You will prepare patients, ensure comfort and safety during X-ray, CT, MRI, and ultrasound procedures, and help with administrative tasks.

Qualifications

• Care Certificate completed
• Good standard of spoken and written English
• Computer literate, familiar with ADT & Symphony system

Responsibilities

• Patient care: prepare patients for imaging procedures and provide reassurance.
• Imaging support: assist radiographers with X-ray, CT, MRI and ultrasound procedures.
• Administrative tasks: maintain patient records and manage appointments.

Skills

Patient care

Imaging support

Communication

Teamwork

Education

Care Certificate

GCSE equivalents

Functional skills Level 1 Maths & English

Tools

ADT system

Symphony system

Job description

We are an award winning organisation providing care at two main hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—and a number of community-based services across London, such as sexual health and HIV clinics.

With 6,700 members of staff, we are proud to care for a diverse population of one million people. We are committed to ensuring that our workforce is just as diverse with a strong mix of skills and abilities.

Our staff are at the very heart of our organisation and we recognise the valuable contribution that each and every person working at the Trust makes. One of our Trust priorities is to be an employer of choice—a place where people want to start their career and to grow with us through continued education, professional development and support .

Senior Health Care Support Worker – Clinical Imaging

NHS AfC: Band 3

Main area Healthcare Assistant Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week Job ref 289-CS-556-A

Site West Middlesex Hospital Town Isleworth Salary £30,630 - £32,346 per annum incl. HCAS Salary period Yearly Closing 11/11/2026 23:59

Job overview

We are looking for 2x Imaging Health Care Support Workers that will provide crucial support in diagnostic and therapeutic imaging, assisting radiographers and radiologists with patient care, imaging procedures, and administrative tasks.

Main duties of the job

Key responsibilities include preparing patients for scans (X-ray, CT,, ultrasound, IR), positioning them correctly for imaging, ensuring patient safety and comfort, processing images, and managing patient data. The role requires strong communication skills, a caring attitude, and the ability to work as part of a team to deliver high-quality imaging services. Key Responsibilities

• Patient Care: Reassuring and preparing patients for procedures, ensuring they are positioned correctly, and providing appropriate care and support throughout the imaging process.
• Imaging Support: Assisting radiographers with tasks during X-rays, CT scans, MRIs, and ultrasounds, and sometimes chaperoning patients during procedures.

Working for our organisation

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Detailed job description and main responsibilities

1. Patient Care and Support:

• Assist in the preparation of patients for radiology procedures, including obtaining consent, explaining procedures, and providing reassurance.
• Help with patient positioning on the examination table, ensuring their comfort and safety during the procedure.
• Monitor patients’ comfort and emotional well‑being before, during, and after procedures.
• Provide post-procedure care, including monitoring vital signs, ensuring proper recovery, and assisting with discharge instructions.

2. Clinical Support:

• Assist the radiology team by preparing equipment and sterile supplies for procedures such as biopsies, Fine needle aspirations, catheter insertions, and other minimally invasive procedures.
• Maintain cleanliness and sterility in the procedure room, ensuring all instruments and equipment are properly cleaned, sterilized, and stored.
• Support the clinical team by handing instruments and materials during procedures as required.
• Assist with patient transfer to and from the procedure room, ensuring safe handling of patients, especially those with mobility challenges.

3. Administrative Tasks:

• Maintain accurate and up-to‑date patient records, including documentation of vital signs, patient conditions, and care provided.
• Assist with managing patient appointments and ensuring efficient workflow in the department.
• Maintain and stock supplies, including sterile equipment, dressings, and medications, ensuring the procedure rooms are always ready.

Person specification

Education and Qualifications

• Functional skills minimum Level 1 Maths and English as assessed via BKSB (Basic and Key Skills Builder Aptitude) Test or GCSE equivalent
• Good standard of spoken and written English
• Completed Care Certificate
• Computer literate, familiar with ADT & Symphony system

Experience

• Endoscopy Experience in clinical
• Previous Health Care Assistant experience
• Endoscopy administration experience in scheduling
• Managing people and services
• Working in healthcare environment.

Skills and knowledge

• Able to undertake moving and handling duties

Important

• There may be some occasions when we have to close a vacancy earlier than the advertised closing date, this will be due to a high volume of applications. You are therefore advised to submit your application as early as possible to avoid disappointment.
• Please check your emails regularly (and your junk folder) as this is how we will communicate with you throughout the recruitment process.
• In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
• During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
• Employment at the Trust is offered subject to successful completion of a six month probationary period.
• We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with General Data Protection Regulation (GDPR)

Right to work

If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on UK Visas and Immigration - GOV.UK

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

The recruitment team are available to provide support from 9am–5pm, Mon–Fri. To contact the team please call the Trust switchboard and ask for ‘Recruitment team, Human Resources Department’.