Senior Health Care Assistant

NHS; Woolwich; On-site; GBP 28,000 - 31,000; Full time

Job summary

A leading healthcare provider in Woolwich is looking for dedicated Senior Health Care Assistants to support adults facing mental health challenges. The role includes assisting with daily living activities and working closely with nursing staff. Candidates should possess NVQ Health and Social Care Level 3 and have excellent communication skills. This is a full-time permanent position with competitive salary and benefits.

Qualifications

• Minimum of 1 year of direct experience working with patients.
• Ability to lead patient engagement activities.

Responsibilities

• Assist patients with daily living activities.
• Work under the direction of registered nurses.
• Communicate effectively with the multi-disciplinary team.

Skills

Excellent communication skills

Patient engagement activities

Education

NVQ Health and Social Care Level 3

Job description

Job summary

Senior Health Care Assistant, Band 3 Permanent - Full Time - 37/5 hours per week

Do you want a career where your kindness and care make a tangible difference?

Oxleas NHS Trust is searching for compassionate and dedicated Healthcare Assistants to join our acute admission wards teams. You'll play a vital role in supporting adults experiencing mental health challenges, offering them hope and stability during a difficult time. We have vacancies in all our main mental health inpatient sites at Green Parks House (Princess Royal University Hospital), Oxleas House (Queen Elizabeth Hospital) and Woodlands Unit (Queen Marys Hospital).

Why you'll love working here:o Make a Real Impact: Provide compassionate care and support to patients during a critical time in their lives.o Supportive Team: Join a collaborative and friendly team that values your contribution and offers opportunities for growth.o Develop Your Skills: Access excellent training and development programs to advance your career in the NHS.o Competitive Benefits: Enjoy a competitive salary and benefits package alongside the intrinsic rewards of working within the NHS.

Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.

Main duties of the job

Acute and Crisis Directorate : Healthcare Assistant (Mental Health) at Oxleas NHS Trust - Make a Difference Every Day

• To work as directed by a registered nurse.
• To provide care physical care to patients in accordance with their care plan
• Understanding the need for and always maintaining confidentiality and security.
• Adhering to all organisational and ward policies, procedures and guidelines.
• Ensuring good working relationships with patients, carers, relatives, other professionals and prison and healthcare staff.
• Developing an understanding of and demonstrating use of clinical supervision to reflect upon and modify practice.
• Behaving at all times in a professionally acceptable manner

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care

Details Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£28,622 to £30,225 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

277-7082219-AAC-SHREWSBURY

Job locations

Oxleas House, Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH

Job description Job responsibilities

• Assist patients will all activities of daily living (eating and drinking, movement, physical comfort, personal hygiene and use of toilet facilities).
• To work at the direction of registered nurses
• Communicate effectively with patients and the multi-disciplinary team.
• Participate in planning and liaison activities for patients.
• Inform a registered nurse as soon as possible when any change in a patients condition is noticed.
• Support patients in change due to admission, discharge, death or personal loss and in adapting to their new environment.
• Report any complaints or requests for information from patients immediately to the senior nurse on duty to enable prompt response.
• Use resources effectively.
• Report all risks to the senior nursing staff.
• Assist in the general running of the department by undertaking housekeeping and clerical duties as appropriate.
• Participate in appraisal and training of self to develop a personal development plan and strive to achieve the set objectives, including NVQs.
• Undertake any other duties commensurate to the grade and as requested by the line manager.
• Attend staff meetings, updates and attend mandatory training as required.
• Take responsibility for carrying a radio and responding as required.
• Work closely with Management to ensure that the Prison Health Agenda is supported at all levels in the Practice.
• Develop and maintain effective communications with all interested parties.

Job description Job responsibilities

• Assist patients will all activities of daily living (eating and drinking, movement, physical comfort, personal hygiene and use of toilet facilities).
• To work at the direction of registered nurses
• Communicate effectively with patients and the multi-disciplinary team.
• Participate in planning and liaison activities for patients.
• Inform a registered nurse as soon as possible when any change in a patients condition is noticed.
• Support patients in change due to admission, discharge, death or personal loss and in adapting to their new environment.
• Report any complaints or requests for information from patients immediately to the senior nurse on duty to enable prompt response.
• Use resources effectively.
• Report all risks to the senior nursing staff.
• Assist in the general running of the department by undertaking housekeeping and clerical duties as appropriate.
• Participate in appraisal and training of self to develop a personal development plan and strive to achieve the set objectives, including NVQs.
• Undertake any other duties commensurate to the grade and as requested by the line manager.
• Attend staff meetings, updates and attend mandatory training as required.
• Take responsibility for carrying a radio and responding as required.
• Work closely with Management to ensure that the Prison Health Agenda is supported at all levels in the Practice.
• Develop and maintain effective communications with all interested parties.

Person Specification Education Essential

• NVQ Health and Social Care Level 3

Desirable

• Experience of working on inpatient setting

Experience Essential

• Experience of working directly with patients for 1 year

Skills Essential

• Able to or willing to lead on patient engagement group activities
• Excellent communication skills

Desirable

• Experience of leading with patient activities and group work
• Training and experience in specialist skills such as ECG, Vital Signs, Phlebotomy

Person Specification Education Essential

• NVQ Health and Social Care Level 3

Desirable

• Experience of working on inpatient setting

Experience Essential

• Experience of working directly with patients for 1 year

Skills Essential

• Able to or willing to lead on patient engagement group activities
• Excellent communication skills

Desirable

• Experience of leading with patient activities and group work
• Training and experience in specialist skills such as ECG, Vital Signs, Phlebotomy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Oxleas NHS Foundation Trust

Address

Oxleas House, Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Oxleas NHS Foundation Trust

Address

Oxleas House, Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)