Senior Health Care Assistant

Mary Ann Evans Hospice; Nuneaton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community healthcare charity in Nuneaton seeks a Senior Health Care Assistant to provide compassionate end-of-life care in patients' homes. This rewarding role involves collaborating with healthcare professionals and supporting families during difficult moments. Candidates should have a Level 3 qualification in Health and Social Care and experience in palliative care. Flexible working hours, including night shifts, may be required, and driving access is necessary.

Benefits

Mileage reimbursement

Employee Assistance Programme

Competitive benefits and training opportunities

FREE parking facilities

Qualifications

• 1+ years of care experience with palliative/end of life patients in any setting.
• Must possess a valid UK driving license and access to a vehicle.
• Confidence in IT including electronic patient record systems.

Responsibilities

• Deliver high-quality palliative and end-of-life care in patients' homes.
• Support patients with personal care and emotional needs.
• Collaborate with nurses for coordinated and holistic care.

Skills

Compassionate care

Communication skills

Teamwork

Time management

Education

NVQ Level 3 in Health and Social Care

Level 3 Diploma in Palliative/End of Life Care

Job description

Make a difference everyday. Join our team and provide exceptional care where it matters most.

For over 30 years, Mary Ann Evans Hospice has delivered compassionate, high quality end of life care to individuals and their families across Warwickshire North. We're proud of the difference we've made and continue to make in the lives of those navigating life limiting illness.

As we expand our services to meeting increasing demand, were looking for a dedicated Senior Health Care Assistant to join our community team. This role offers the opportunity to provide personalised care in patients homes supporting individuals and their families through some of life's most difficult moments.

About the Role

As a senior Health Care Assistant, you will:

• Deliver high-quality, compassionate palliativeand end of life care in patients' own homes.
• Support patients with personal care, emotionalsupport, and practical needs.
• Work closely with registered nurses to ensure coordinatedand holistic care.
• Provide respite and reassurance to familiesand carers, helping them feel supported and empowered.
• Uphold the values of compassionate, trustworthy, respectful and inspirational in every aspect of our care.
• Unfortunately, we do not have a sponsorship license and cannot offer visa sponsorship.

Main duties of the job

About You

We are looking for individualswho are:

• Passionate about delivering person-centredcare at the end of life.
• Empathetic, compassionate, and respectful ofeach individuals journey.
• Experienced in a care setting (community orhospice experience desirable but not essential).
• Flexible, reliable, and able to workindependently in a community setting.
• Hold a valid UK driving licence and have access to a vehicle.

Confidence and competence in IT, including the use of electronic patient records systems such as EMIS (training will be provided).

What We Offer

• The opportunity to make a real impact inpeoples lives.
• A supportive, experienced team that valueskindness and collaboration.
• Ongoing training and professional development.
• Mileage reimbursement and access to employeewellbeing initiatives.
• The chance to be part of a charity with deeproots and a strong reputation in the local community.

Qualifications and Experience:

NVQ Level 3 in Health and Social Care or equivalent qualification is required .

Experience in palliative and end of life care is preferred but not essential. Most importantly, candidates must be passionate about delivering and improving high-quality palliative and end of life care within the community.

About us

Employment Benefits and Terms

As an NHS Partner, Mary Ann Evans Hospice will continue to make contributions to your Pension Scheme, subject to qualifying conditions. For further advice, please contact our Payroll Officer within the Business Support Team.

We offer the following benefits to support our employees:

Agenda for Change pay scale with NHS length of service recognised for annual leave entitlement

Sickness pay in accordance with Mary Ann Evans Hospice policy

Excellent training and professional development opportunities

Enhanced DBS clearance provided by Mary Ann Evans Hospice

Lease car scheme available via salary sacrifice

Access to electric pool cars for work-related travel

FREE parking facilities when based at the Hospice located on the George Eliot site

Employee Assistance Programme (EAP) offering confidential support

Pension Scheme options, including continuation of NHS Pension Scheme for existing members

We are committed to supporting our staff with competitive benefits and a positive working environment to help you thrive in your role.

Job responsibilities

The Senior Health Care Assistant plays a key role in our Community Services team. This service includesthe Hospice at Home team, the Wellbeing Programme, and the Rapid Response service, which is delivered in partnership with South Warwickshire NHSFoundation Trust.

This role will primarily be focused onsupporting patients within the Hospice at Home and Wellbeing Programme, workingacross a 7-day rota between the hours of 8:00am and 8:00pm. On occasion,the postholder will be required to work within the Rapid Response team, whichis a 24-hour service and will include internal rotation onto night shifts from8:00pm to 8:00am.

When working within the Hospice at Home team,the Senior Health Care Assistant will provide high-quality palliative and end-of-life care topatients and their families in their own homes. This care involves supportingpatients with personal care, emotional wellbeing, and practical needs. The role will also include delivering short periods of respite care, offering essentialsupport and rest to family members and carers during what is often anemotionally challenging time.

A key part of the role involves closecollaboration with colleagues from the NHS, social services, local care homes,and voluntary sector organisations to ensure that each patient'spreferences, particularly the wish to remain and die at home are fully supportedand respected.

Within the Wellbeing Programme, the Senior Health Care Assistant will work as part of a multidisciplinary team to enhance the quality of lifefor patients and those close to them within the hospice setting. This willinvolve promoting a reablement approach and contributing to wellbeing-focusedmodels of care that support patients to maintain their independence, dignity,and comfort.

There may be occasions when the Senior Health Care Assistant isrequired to support the Rapid Response team. In this capacity, they will workalongside an experienced, qualified palliative care nurse to deliver urgentcare to patients experiencing distressing or uncontrolled symptoms that requireimmediate intervention. This is an essential part of our round-the-clock careprovision, ensuring that patients receive timely and appropriate support duringcrisis situations.

The ideal candidate will have relevantexperience in delivering palliative, end-of-life, or community-based care. Theywill demonstrate excellent communication and interpersonal skills, with theability to offer emotional support to patients and families in often sensitiveand difficult circumstances. The ability to work both independently and as partof a team is essential, along with a flexible approach to working patterns,including the ability to cover occasional night shifts.

A recognised Health Care Assistantqualification (or equivalent experience) is required, along with a commitmentto maintaining the highest standards of patient care, confidentiality, andprofessionalism. Due to the nature of the role, applicants should be resilient,empathetic, and possess strong time management skills.

This is an incredibly rewarding opportunity tomake a real difference in the lives of patients and families facing some oflifes most difficult moments. If you are passionate about deliveringcompassionate, person-centred care within a supportive and collaborativecommunity setting, we would be delighted to hear from you. Please contact the hospice if you would like the opportunity of an informal visit.

Person Specification

Qualifications

• Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent
• Level 3 Diploma or equivalent certificate in palliative/end of life care
• Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia

Experience

• A minimum of 1 years care experience with palliative/end of life patients (any setting)
• Able to work autonomously and as part of team
• Evidence of excellent communication skills
• Experience of supervising/supporting team members
• Experience of CQC compliance and evidencing regulations in practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.