Senior Health Care Assistant

Integrated Care System; Nuneaton; On-site; GBP 22,000 - 30,000; Full time

Job summary

Integrated Care System seeks a dedicated Senior Health Care Assistant to provide compassionate end-of-life care in North Warwickshire. This role involves working with patients and their families in both hospice settings and at home, ensuring a high standard of care and support, while being part of a respected community-oriented team.

Benefits

Excellent training and professional development opportunities

Pension Scheme options

Employee Assistance Programme

Agenda for Change pay scale

Qualifications

• NVQ Level 3 in Health and Social Care or equivalent required.
• Minimum 1 year's experience with palliative/end of life patients.

Responsibilities

• Provide high-quality palliative care to patients at home.
• Support patients and families in hospice and community settings.

Skills

Communication

Interpersonal Skills

Autonomy

Education

NVQ Level 3 in Health and Social Care

Level 3 Diploma in Palliative/End of Life Care

Job description

Mary Ann Evans Hospice has proudly provided compassionate, high-quality end of life care for more than three decades. Our services have profoundly impacted countless families across North Warwickshire, supporting individuals and their loved ones through lifes most challenging journey.

As we continue to grow and enhance our services, we are seeking passionate individuals dedicated to delivering exceptional palliative and end of life care.

About the Role:The journey towards end of life is often complex. At Mary Ann Evans Hospice, we pride ourselves on delivering the highest standard of care and support to patients and their families. We strive to extend our reach to as many people as possible, providing compassionate care whenever and wherever it is needed.

Key Requirements:

Previous experience working in health care as a HCA.

Commitment to delivering exceptional palliative and end of life care

Current driving licence with access to a vehicle for role-related duties

Ability to work independently and as part of a dedicated team

Strong communication and interpersonal skills

Why Join Us?

Be part of a respected, community-focused organisation with a 30+ year legacy

Make a tangible difference in the lives of patients and families across North Warwickshire

Work in a supportive, professional environment committed to continuous development.

Main duties of the job

Qualifications and Experience:

NVQ Level 3 in Health and Social Care or equivalent qualification is required.

Demonstrated commitment to continuing professional development, with a willingness to undertake further study.

Experience in palliative and end of life care is preferred but not essential. Most importantly, candidates must be passionate about delivering and improving high-quality palliative and end of life care within the community.

Key Skills and Attributes:

Excellent communication skills to build strong, effective relationships with patients, carers, and healthcare professionals at all levels across the healthcare sector.

A commitment to personalised care, ensuring patients and their families are actively involved in decision-making about their health and wellbeing.

Confidence and competence in IT, including the use of electronic patient records systems such as EMIS (training will be provided).

Ability to work independently, as well as collaboratively within Mary Ann Evans Hospices community care team.

About us

Employment Benefits and Terms

As an NHS Partner, Mary Ann Evans Hospice will continue to make contributions to your Pension Scheme, subject to qualifying conditions. For further advice, please contact our Payroll Officer within the Business Support Team.

We offer the following benefits to support our employees:

Agenda for Change pay scale with NHS length of service recognised for annual leave entitlement

Sickness pay in accordance with Mary Ann Evans Hospice policy

Excellent training and professional development opportunities

Enhanced DBS clearance provided by Mary Ann Evans Hospice

Lease car scheme available via salary sacrifice

Access to electric pool cars for work-related travel

FREE parking facilities when based at the Hospice located on the George Eliot site

Membership to BHSF (British Home Stores Friendly Society)

Employee Assistance Programme (EAP) offering confidential support

Pension Scheme options, including continuation of NHS Pension Scheme for existing members

We are committed to supporting our staff with competitive benefits and a positive working environment to help you thrive in your role.

Job responsibilities

The Senior Health care assistant (HCA) will be working within our community serviceswhich consist of the Hospice at Home (HAH) team, the Wellbeing programme andRapid Response (RR) which is a shared service with South Warwickshire NHSFoundation Trust. The role will bepredominately working within HAH and the Wellbeing programme working 7 days aweek between the hours of 8am to 8pm, with an occasionalrequirement to work within the Rapid Response team which will be internalrotation onto night shift, 8pm to 8am.

Whenworking within the HAH team the Senior HCA will provide high quality palliative andend of life care to patients and their families within their own home. You willwork closely with our community and hospital colleagues from the NHS, socialservices, local care homes and other voluntary providers to support thosepatients who preferred place of death is to die at home.

Whenworking within the Wellbeing program the Senior HCA will work as part of a team tosupport patients, families and carers within the hospice setting to improvetheir quality of life, encouraging reablement and well-being models of care.

Onoccasions when required the Senior HCA will work with the Rapid Response team whichcovers a 24-hour service working alongside an experienced qualified palliativecare nurse to support them to provide urgent care for those patients who haveuncontrolled symptoms which require immediate intervention.

Person Specification

Qualifications

• Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent
• Level 3 Diploma or equivalent certificate in palliative/end of life care
• Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia

Experience

• A minimum of 1 years care experience with palliative/end of life patients (any setting)
• Able to work autonomously and as part of team
• Evidence of excellent communication skills
• Experience of supervising/supporting team members
• Experience of CQC compliance and evidencing regulations in practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.