Senior Health Care Assistant

Integrated Care System; Coalville; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

An established healthcare provider in Coalville is looking for a Senior Health Care Assistant to support various outpatient clinics. The role involves caring for complex patient needs, working closely with a multidisciplinary team, and requires a valid driving license. Applicants should have healthcare experience and strong communication skills. Flexible working across multiple sites may be necessary.

Qualifications

• Must hold a valid full UK driving licence.
• Demonstrates a commitment to further learning and personal development.
• Previous experience as a HCA or in a care setting.

Responsibilities

• Provide support to the Multi Professional team.
• Work flexibly across various hospital locations.
• Deliver exceptional patient care in line with trust values.

Skills

Healthcare experience

Excellent communication skills

Positive personality

Flexible approach

Basic IT skills

Education

GCSE in English and Maths A-C or equivalent

Level 3 NVQ Qualification

Valid Care certificate

Job description

Go back University Hospitals of Leicester NHS Trust

Senior Health Care Assistant

The closing date is 11 August 2025

We are looking to recruit an enthusiastic Senior Healthcare Support Worker to join our team, to work within a multi-specialty outpatients department at Coalville Community Hospital.

You will enjoy a challenging varied pace within a supportive working environment, caring for a complex range of patients.

Coalville Outpatients hosts various clinics and specialties including Cardiology, Ophthalmology, Rheumatology, Diabetology, Gastroenterology, Skin Analytics (Dermatology) and ENT. Coalville caters for both adult and paediatric patients.

You will be working closely with a team of nursing and medical staff, working closely with the multi-disciplinary team, to provide high quality care to patients and their carers.

You will need to have healthcare experience, excellent communication skills, positive personality and a mature and professional approach to your work. Computer skills are essential. You must be able to deal with the public in a sensitive and polite manner, and be flexible in your approach to duties of work.

You may be required to work in other designated locations of the Trust as well as your primary base. In particular, flexibility is required across the 6 Community Hospitals and the main hospital sites (Leicester Royal Infirmary, Leicester General Hospital and Glenfield Hospital). If your initial location is one of these sites excess travel reimbursement would not apply for a permanent or temporary change of base

Main duties of the job

The role of a Senior Health Care Support Worker within a multi- specialty department requires different skill sets to be able to support the various clinics. Skills required for this role include:

Supporting clinicians within their clinics.

Performing observations, height, weight, BMI and ECG's.

Undertaking HCSW led Skin Analytics clinics.

Undertaking the decontamination process of Nasendoscopes for ENT clinics.

Supporting Ophthalmology clinics - Performing Visual Acuities, Visual Fields and administration of eye drops.

Compliance with infection prevention policies and procedures.

In addition to the above it is essential that all patients are cared for individually, they may need assistance with personal care, manual handling and emotional support whilst in our department.

Please see Job description for more detailed information regarding main duties and responsibilities of this role.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Job responsibilities

• Provide support to the Multi Professional team under the direction of an appropriate Registered Health Care Professional within all areas of the central outpatients department.
• This role can involve frequent walking and standing for long periods of time. The post holder must also have the physical ability to use manual handling equipment i.e. hoists, trolleys and wheelchairs.
• The post holder will be required to work flexibly and may be called upon to work at one of the other UHL in the Community sites,
• The post holder will be required to provide exceptional patient care for all our patients, while working with our trust values and applying them to your work.
• Please note a Maths and English exam will be conducted as part of the interview processes

Person Specification

Role Specific

• Must hold a valid full UK driving licence
• Must have access to a car for work purposes.

Training and Qualifications

• GCSE in English and Maths A-C or Functional Skills level 2 or equivalent
• Demonstrates basic IT skills
• Demonstrates a commitment to further learning and personal development
• Holds a Valid Care certificate
• Level 3 NVQ Qualification
• Further recent study /courses

Communication and Relationship Skills

• Demonstrates excellent communication skills
• Demonstrates ability to work well within a team
• Shows interest in caring for People
• Ability to give receive and carry out instructions

Experience

• Previous experience as a HCA or in a care setting
• Demonstrates an understanding of the role and responsibilities of a Support Worker
• Demonstrates ability to pass on knowledge to others
• Previous experience in a hospital care environment

Application

• Detailed application

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals of Leicester NHS Trust

Address

Coalville Community Hospital Outpatients Department

Depending on experienceDependent on experience/ skills

Contract

Permanent

Working pattern

Full-time,Part-time

Reference number

358-7198447-CSI

Job locations

Coalville Community Hospital Outpatients Department