Senior Head of Meeting & Events Operations

The Belfry; Sutton Coldfield; On-site; GBP 50,000 - 53,000; Full time

Job summary

The Belfry Hotel & Resort is seeking a Senior Head of Meeting & Events Operations to lead a dynamic team overseeing multiple event spaces. With a focus on delivering exceptional events and driving revenue growth, this role offers an exciting opportunity during a pivotal expansion phase. The ideal candidate will possess extensive industry experience, strong leadership skills, and a passion for high-quality event delivery.

Benefits

Ongoing learning and development

Wellness programs

Recognition initiatives

Sustainability efforts

Qualifications

• Extensive experience managing large-scale meetings and events.
• Strong communication skills across various platforms.
• Proven leadership and team development skills.

Responsibilities

• Manage operations of all event spaces, including the new Masters Suite.
• Identify new revenue opportunities and develop strategies to maximize sales.
• Lead and motivate the department to deliver seamless events.

Skills

Leadership

Communication

Operational Efficiency

Relationship Building

Job description

Job Title: Senior Head of Meeting & Events Operations

The Belfry Hotel & Resort, an award-winning destination with over 300 luxurious bedrooms, multiple dining options, event spaces, a leisure club, and renowned golf courses including The Brabazon, is embarking on an exciting expansion. With a planned investment of over £80 million, we are adding new facilities such as The Masters Suite, additional bedrooms, and a state-of-the-art leisure club, aiming for completion in Autumn 2025.

We are committed to our team’s well-being and development, recognized as one of the top places to work in 2024. Join us as we unveil a new chapter in our history.

The role offers an on-target annual salary of £52,940, including a base of £50,000 and approximately £2,900 in gratuities.

About the role:

As the Senior Head of Meeting & Events Operations, you will lead a dynamic team, overseeing the management of 24 conference rooms and the new 920-seater Masters Suite. Your leadership will ensure the delivery of exceptional events, drive revenue growth, and evolve our meetings and events department during a pivotal year.

Key Responsibilities:

1. Manage operations of all event spaces, including the new 920-seater Masters Suite.
2. Identify new revenue opportunities and develop strategies to maximize sales and profitability.
3. Lead and motivate the department to deliver seamless events from start to finish.
4. Implement initiatives to enhance guest experience and operational standards.
5. Develop and mentor a high-performing team, fostering collaboration and innovation.
6. Anticipate industry trends and optimize facilities for growth.
7. Collaborate with senior management and other departments to maintain industry-leading services.

Ideal Candidate:

1. Extensive experience managing large-scale meetings and events, preferably in a hotel or conference setting.
2. Strong communication skills across various platforms.
3. Ability to work under pressure, managing multiple tasks efficiently.
4. Proven leadership and team development skills.
5. Deep understanding of the meetings and events industry, including trends and client needs.
6. Focus on operational efficiency and attention to detail.
7. Excellent relationship-building skills with internal teams and external clients.
8. Passion for delivering high-quality events and maintaining high standards.

Belfry Benefits include ongoing learning and development, wellness programs, recognition initiatives, sustainability efforts, and a values-driven culture that emphasizes community, growth, and excellence.