Role Overview
We are excited to bring onboard a strategic, creative, and commercially minded Senior Head of Marketing to lead and elevate the Teresa Tarmey brand — spanning clinic, hotel partnerships, and skincare. As our first Head of Marketing, you will own the full marketing mix across all channels: defining the brand narrative, driving customer acquisition and retention, building cultural relevance, and creating meaningful connections with clients at a pivotal moment of growth.
This is not a traditional corporate role. Our HQ is a lean, founder-led team of five, and the right candidate will thrive in this entrepreneurial environment: equally comfortable setting high-level strategy and rolling up their sleeves to deliver, resourceful in making things happen without large budgets or layers of support, and energised by the pace and variety of a high-growth business. It requires a rare blend of brand builder and growth marketer — someone who can combine analytical rigour with creativity to scale both the brand and the business.
Line Manager: Founder. They will also have support from a CMO Advisor, and a Board Member with deep marketing experience
Direct reports: Head of E-Commerce, Marketing Executive, Digital Agency and dotted line to Creative Director
Location: Westbourne Park, London, W10. Hybrid — up to 3 days in the office
Salary: £70-£80k, experience dependent
Key Responsibilities
Brand & Strategy
- Define and deliver an integrated brand and marketing strategy that drives both short-term results and long-term brand equity
- Champion the Teresa Tarmey brand positioning, tone of voice, and visual identity across all touchpoints
- Shape the brand calendar across launches, clinic activations, cultural moments, partnerships, and retail
Communications & PR
- Lead brand storytelling across owned and earned channels — ensuring consistent messaging across PR, press, influencers, and partnerships
- Oversee press office activity to secure high-quality coverage
- Build brand visibility through events, collaborations, and industry partnerships
Digital & Performance
- Oversee performance marketing (Meta, Google, TikTok, affiliates), and execute influencer strategy ensuring activity is brand-aligned and commercially effective
- Oversee lifecycle marketing through Klaviyo, ensuring a best-in-class customer journey (welcome, abandoned cart, post-purchase, loyalty)
- Partner with Head of Ecommerce to optimise conversion rates, customer experience, and DTC performance
Social
- Alongside the Marketing Executive, develop and oversee the organic social strategy, ensuring content is on-brand, culturally relevant, and community-building
- Collaborate with the Creative Director on campaign creative, content production, and brand assets
- Build influencer and ambassador partnerships that authentically align with the brand
Offline & Clinic Marketing
- Drive clinic marketing, ensuring service marketing is joined-up with product storytelling and customer experience
- Support clinic launches, in-store activations, sampling, and experiential marketing initiatives
- Explore retail/wholesale activations and partnerships that expand reach while protecting brand equity
Leadership & Team
- Manage and mentor the entire team
- Build cross-functional collaboration
- Ensure smooth delivery of campaigns, launches, and activations, balancing creativity with commercial rigour
- Be highly hands-on, resourceful, and solutions-oriented, balancing creativity with commercial rigour
Skills & Experience
- 7+ years in brand, marketing, or communications, ideally within beauty, fashion, or luxury
- Proven experience in both brand building (PR, social, events, partnerships) and digital growth (performance, CRM, ecommerce)
- Track record of driving cultural visibility and brand storytelling, alongside commercial growth
- Excellent analytical skills, with the ability to translate data into actionable insights
- Creative mindset with commercial acumen — balancing brand equity with performance goals
- Experience leading a team and agencies, whilst being comfortable executing too
- Service/treatment business or clinic experience an advantage
- Startup brand experience essential