Senior Group and Events Manager

Nobu Hotel London Portman Square; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A luxury hotel in London is seeking a Senior Group & Events Sales Manager to handle sales for groups and events. Responsibilities include converting inquiries into bookings, managing contracts and budgets, and building strong client relationships. Ideal candidates possess strong negotiation and communication skills. The position offers various benefits, including discounted stays, wellness initiatives, and opportunities for career advancement.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays

Discounted Pilates classes

Opportunities for career progression

Free meals and beverages while on duty

Up to 33 holiday days

Qualifications

• Strong sales and negotiation skills.
• Ability to manage budgets and targets.
• Excellent communication and interpersonal skills.

Responsibilities

• Convert enquiries into booked events.
• Negotiate contracts to maximize revenue.
• Plan events from start to finish.

Skills

Sales management

Client relationship management

Negotiation

Market research

Event planning

Communication

Job description

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As the Senior Group & Events Sales Manager, you will be responsible for reactive sales for all groups & events by answering incoming calls or emails from clients, leading show-rounds and events for prospective clients, and supporting the sales team.

The Role

• Maintain a warm and friendly manner over the phone and in person to convert enquiries into booked events.
• Understand and manage budgets, targets, and forecasts for your department.
• Maintain accurate client records and build strong relationships.
• Negotiate contracts and packages to maximize revenue.
• Book visits and show rounds for prospective clients interested in our venue.
• Supervise team members, provide training, and act as the point of contact in the absence of the Director or Assistant Director of Events.
• Work with clients to identify their needs and update them on event progress.
• Conduct market research, gather information, and negotiate contracts prior to closing deals.
• Propose ideas to improve services and event quality.
• Have a comprehensive knowledge of F&B and event offerings to tailor events and upsell appropriately.
• Assist in planning each event from start to finish to meet and exceed guest expectations.
• Represent Nobu as an ambassador, embodying our values and philosophies.

Benefits for joining our team

• £1000 Refer a Friend Scheme
• Two hotel-wide social events annually, including Employee Awards night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities for career progression within our hotel and the wider portfolio
• Mental Health First Aiders within the team
• Access to Hospitality Action
• Up to 33 holiday days through length of service (25 days for those on 4 on 4 off shifts)
• Cycle to Work Scheme
• Season Ticket Loan
• Discounts on all food and beverage
• Free meals and beverages while on duty
• Flu vaccinations
• Wellness initiatives