Senior Goods Receiver

The Dorchester; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

The Dorchester Hotel is seeking a Senior Goods Receiver with a passion for hospitality and leading a team. Responsibilities include supervising logistics, processing deliveries, and maintaining operational standards to ensure high quality service. Join a workplace recognized as one of ‘The Sunday Times Top 10 Best Places to Work for’ as you advance your career in a supportive environment.

Benefits

Complimentary Stays at Dorchester Collection Hotels

50% discount on food and beverages

Aviva Private Pension scheme

Seasonal ticket loan

Referral Bonus

Training and Development opportunities

Qualifications

• At least 3 years experience in Cellars and Loading bay within a large hotel.
• Holds a valid UK driver’s license.

Responsibilities

• Lead, train, and motivate the logistics team.
• Receive, check, and process delivered goods.
• Ensure the safety and functionality of equipment.

Skills

Team Supervision

Communication

Time Management

Tools

Adaco Fourth

Docuware

Job description

Join us
as a Senior Goods Receiver at The Dorchester Hotel, recently recognised as one
of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and 2025 aswell as ‘Hotel of the
year – London’ at the 2024 AA Hospitality Awards. We continually strive to
build and nurture a culture where inclusiveness is part of our DNA, reflected
in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success.

We care
about your career and are proud to have the absolute best people in the
industry.

When you
join us as a Senior Goods Receiver at The Dorchester Hotel, you will have a
unique opportunity to excel in your field. You will learn from your fellow
Legends and our award-winning learning academy to achieve the highest standards
in craft, service, and leadership.

What you’ll do

As a Senior Goods Receiver, you'll enjoy your work and take pride in delighting our guests and
colleagues:

Team
Supervision: Lead, train, and motivate the logistics team (promoting teamwork
and a high standard of service). Delegate tasks effectively and ensure
compliance with hotel policies.

• You
  will receive, check and process delivered goods into the hotel, checking goods
  against delivery information and purchase orders.
• Have
  a great understanding of what is being delivered
• You
  will liaise constantly with the Hotel Operations and on all aspects of
  deliveries i.e. incorrect or short deliveries.
• You
  will ensure that all the equipment within the department, scales, trolleys,
  computers, printers, etc. are fully functional and not a safety hazard. To
  report immediately should this not be the case.
• Ensuring
  that the loading bay and loading bay ramp area are kept clean, hygienic, tidy
  and safe to work in at all times.
• Recognise and maintain good relations with all
  colleagues, suppliers & visitors
• Posting Food and Non Food invoices and
  delivery notes.
• Complete weekly rota and timesheet.
• Hotel Storage internal and external
  (currently PPM) to coordinate collection and delivery of ad hoc items.
• Ensure that Loading Bay, Cellar, Stores
  and Van’s staffing level is monitored so that areas are covered in line with
  business requirements
• Keep all team training is up to date
• Ensure smooth running of daily cellar
  operations including Events
• Coordinate Van schedules and drivers

The items shared are the essence of a day in the life of
Senior Goods Receiver, but we'll make sure you are provided with specifics on
how we care for our hotel.

The items
shared are the essence of a day in the life of a Senior Goods Receiver, but
we’ll make sure you are provided with specifics on how we care for our hotel.

The
operational hours of work are shift-based and may be subjected to change. These
currently set as:

• Monday to
  Friday: 07:00 - 16:30
• Saturday
  and Sunday: 07:00 - 15:30
• Events 7
  days – Depending on events until after midnight

What you’ll bring

Essential Skills and Experience

• Previous
  experience in Cellars and Loading bay within a large Hotel - at least 3 years
  performing a range of tasks.
• Holds a valid UK driver’s license

Preferred Skills and Experience

• Experience in Adaco Fourth and Docuware

What you’ll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection
  Hotels every year.
• Discounts: Get 50%
  off food and beverages at selected bars and restaurants within the Dorchester
  Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from
  discounts at various high street and online shops
• Employee Perks: Enrol
  from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your
  pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private
  financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various
  apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with
  outstanding nationally recognised Apprenticeship providers.
• Social
  Events: Participate in vibrant social events, including a summer party, winter
  ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you need
us to do anything to support you during the recruitment process (such as
adjustments to how you apply,
alternative formats of information, or adjustments to the assessment process
itself), please do call People & Culture team on 02073197011 or email [e-mail] so that we can discuss how we
can support you through this process.

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Created on 02/07/2025 by TN United Kingdom