Senior Global Experience Designer (Remote)

Airbnb; Greater London; Remote; GBP 112,000 - 140,000; Full time

Job summary

Airbnb in London seeks a Staff Experience Designer to partner with writers, researchers, product specialists and engineers to build beautiful, usable products that empower people and foster an emotional connection with the community.

You will shape global products for markets across EMEA, LATAM, and APAC, delivering an international roadmap, and mentoring through design leadership in a growing, cross-functional environment. This IC role reports to a Manager or Director and requires senior craft.

Qualifications

• Bachelor's degree or equivalent combination of education and progressive experience
• Designer/Design Leader with 10+ years of experience.
• Excellent visual and interaction skills and craft.
• Defines the design direction and process and can lead others through it.
• Can accurately scope their work as well as their teammate's.
• Can effortlessly motivate and drive small to medium teams to transform a product.
• Demonstrated ability to help a team navigate ambiguity, set vision, and set strategy for global products.
• Systems-thinker with the ability to think beyond the pixels and design for offline experiences.
• Experience with making complex information, tools, and services easily digestible for your audience.
• Strong storytelling, presentation, communication and stakeholder management skills.
• Experience designing platforms and systems.
• Experience managing and collaborating with research and writing disciplines.
• 0 to 1 experience or experience redesigning major elements of product, experience or service design.

Responsibilities

• Support and shape the evolution of the the company platform from a design perspective; ensure consistency with, and contribute to, our brand architecture and product architecture.
• Partner with Product Managers, Engineers, Data Scientist, Researchers and Writers to define problems & goals, map user flows, prototype interactions, and launch new products and services.
• Influence leadership decision making through a clear point of view and define and solve highly complex problems autonomously.
• Provide indirect leadership and mentorship for a team of designers through the end-to-end interaction and visual design of products and services for a global audience.
• Anticipate business challenges and independently create product solutions. Indirectly lead the work of a team of talented designers, writers, program managers, researchers, product managers and engineers as the defacto creative director of innovative projects
• Build strong relationships with leaders inside and outside of core product teams; strong communication and executive stakeholder management skills.
• Have a keen understanding of the technological, business and user opportunities and constraints.
• Scopes project work (in partnership with PMs and engineers) and helps define the design process and timeline.

Skills

10+ yrs exp

Visual & interaction craft

Design direction & leadership

Scope work accurately

Team motivation & leadership

Navigate ambiguity

Systems thinking

Storytelling & stakeholder mgmt

Platforms & systems design

Research & writing collaboration

0-to-1 redesign experience

Education

Bachelor's degree

Job description

Airbnb in London seeks a Staff Experience Designer to partner with writers, researchers, product specialists and engineers to build beautiful, usable products that empower people and foster an emotional connection with the community.

You will shape global products for markets across EMEA, LATAM, and APAC, delivering an international roadmap, and mentoring through design leadership in a growing, cross-functional environment. This IC role reports to a Manager or Director and requires senior craft.