Senior Product Designer – hotels.com (Full Stack Design - End to End)

Expedia Group

London

On-site

GBP 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical/dental/vision insurance

Paid time off

Travel discounts

Job summary

A leading travel technology company in London is seeking a Senior UX Designer to enhance user experiences for Hotels.com. You will lead efforts in visual design and collaborate with cross-functional teams. The ideal candidate has over 8 years of experience in UX design and a strong portfolio showcasing exceptional visual skills. This full-time role offers competitive benefits and emphasizes collaboration and innovation.

Qualifications

8+ years of experience in UX design, preferably in a product-driven environment.
Strong portfolio demonstrating exceptional visual design skills.
Excellent communication and collaboration skills.

Responsibilities

Craft visually engaging user experiences for Hotels.com.
Define UX strategy and success metrics.
Lead ideation sessions with stakeholders.

Skills

Visual design

User experience design

Collaboration

Communication

Systems thinking

Education

Bachelor's degree in UX Design or related field

Tools

Figma

Adobe Creative Suite

Sketch

Job description

Senior UX Designer – Hotels.com (Visual Design & Brand Systems)

The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and results for our customers and company.

Introduction to team:

As a Senior UX Designer at Hotels.com, you’ll play a pivotal role in shaping world-class user experiences for one of our flagship brands. Working as an integral part of our product and technology organization, you’ll collaborate closely with cross-functional teams including brand, marketing, and design systems to evolve and elevate the Hotels.com product experience.

Your focus will be on crafting high-quality, visually engaging experiences that connect with both business and leisure travelers. With a strong emphasis on design craft and a sharp eye for visual detail, you’ll help elevate the brand across the entire user journey. By championing simplicity, innovation, and consistency, you’ll shape how the brand comes to life across digital touchpoints—making it easier, more intuitive, and more enjoyable for users to book their next trip.

Senior UX Designer – Hotels.com (Visual Design & Brand Systems)

In this role, you will:

Problem Definition and Product Strategy:

Expert in a range of methods for facilitating the gathering and synthesizing of diverse insights in complex, ambiguous problem spaces.
Build and drive compelling customer experience vision, strategy, and success metrics at the program level.

Ideation and Visualization:

Expertly facilitate idea generation and evaluation with stakeholders, and mentor others in doing the same.
Role model and mentor for exemplary visual and interaction design practice.
Champion simple, elegant experiences and foster a culture of excellence in design execution.

Systems Thinking:

Facilitate collaboration with different stakeholders with varied perspectives and strive for optimum organizational efficiency by aligning goals across boundaries and making recommendations about changes/approaches.
Take a whole systems approach to analyze customer problems and implement holistic solutions by ensuring that linkages between customer touchpoints, structure, process, and technology are made.
Define foundational layers of the design system.
Guide the design of components, patterns, and drive optimizations for flexibility, re-use, usability, performance, brand distinction, and visual appeal.

Communication and Presentation:

Develop persuasive communication materials and storytelling techniques that build trust with partners and establish long-term relationships.
Model effective use of design feedback.
Guide others on best practices and approaches for clear, concise, and organized communication.

Customer Centricity:

Apply and adapt design and research processes to manage large/complex problem areas.
Use both qualitative and quantitative insights of customer research and data and business analytics to drive design solutions.
Consistently create solutions that match customer needs and problems.

Minimum experience and qualifications:

Bachelor's degree in UX Design, Graphic Design, or a related field; or equivalent related professional experience
8+ years of experience in UX design, preferably in a product-driven environment
Proficient in design tools such as Figma, Sketch, or Adobe Creative Suite
Strong portfolio demonstrating exceptional visual design skills and systematic thinking
Strong experience working with and contributing to design systems
Familiarity with user research methodologies and usability testing
Excellent communication and collaboration skills
Ability to work effectively in a dynamic and collaborative, agile environment
Experience in the travel or e-commerce industry is a plus
Experience with responsive web design and mobile app design

Preferred Qualifications:

Demonstrated understanding of accessibility standards and inclusive design practices
Experience leveraging AI tools for concept generation and prototyping
Experience with data-driven design and A/B testing

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Design, Art/Creative, and Information Technology
Industries
Software Development, Technology, Information and Media, and Internet Marketplace Platforms

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