Senior Global Brand Manager

This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

American Express is a global marketing community with over 4000 talented strategists, storytellers and digital experts who are working together to deliver the powerful backing of Amex every day.

The Global Advertising & Brand Management (GABM) organization is responsible for creating global marketing campaigns to support the American Express brand, driving the business through innovative marketing, messaging, partnerships, and experiences.

As a Senior Global Brand Manager on the Global Brand Management (GBM) team, you will play a key role in helping to drive marketing excellence by ensuring that the American Express brand is showing up consistently and correctly across all touchpoints and markets around the world. You will work closely with marketing creators and cross-functional partners (i.e. Marketing Compliance, Legal) to ensure that our partners are equipped with the knowledge and resources to deliver best-in-class creative that meets our global brand standards. This position has one direct report.

How will you make an impact in this role?

• Serve as a brand consultant, expert, and steward of the American Express brand.
• Manage the global brand guidelines, providing guidance and support to global marketing teams and agencies on how to integrate the Amex brand into marketing correctly and consistently, across different channels and formats.
• Partner with marketers, agencies, and other creators on ways to bring the Amex brand to life across brand campaigns, experiences, and special initiatives.
• Deliver presentations and workshops to train marketers and agencies on the Amex brand and the Global Brand Guidelines.
• Review high-risk, high-visibility marketing assets to ensure compliance with the global brand standards.
• Lead 1 direct report and provide coaching and support to resolve escalated issues.
• Continuously review and innovate on the existing marketing review processes, tools, and resources to help drive efficiency, clarity, and improve marketer engagement.

Minimum Qualifications:

• Significant marketing experience
• Passion for the Amex brand, marketing, and our customers
• Strong project management and organizational skills, with the ability to navigate, prioritize, and execute multiple priorities simultaneously.
• A customer-first mindset, with a commitment to delivering solutions and exceptional service to our many partners across the enterprise.
• Ability to build strong partnerships and engagement with key players and decision-makers across the enterprise
• Positive attitude, flexibility, and ability to deal with ambiguity and rapid change

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.