Senior Global Benefits Management Consultant

Howden; Greater London; Vor Ort; GBP 90.000 - 140.000; Vollzeit

Zusammenfassung

Howden is seeking a Senior Global Benefits Management Consultant to lead multinational client relationships and deliver strategic guidance on employee benefits programmes across borders.

The role combines deep technical knowledge with commercial insight, working across Howden's international network to ensure high-quality delivery, while spotting opportunities to expand client partnerships and strengthen overall client satisfaction.

Qualifikationen

• Significant experience in global or multinational employee benefits consulting or brokerage.
• Experience managing multinational client relationships and complex global programmes.
• Strong knowledge of the multinational employee benefits landscape.
• Ability to build credibility with senior client stakeholders.
• Strong consulting skills to analyse objectives and provide actionable recommendations.
• Experience coordinating colleagues and partners across countries and cultures.
• Excellent communication and presentation skills.
• Commercial awareness and focus on client retention and growth.
• Experience contributing to new business activities, pitches or RFPs.
• Collaborative approach to develop less experienced colleagues.
• Strong organisational and prioritisation skills.
• Entrepreneurial mindset and ability to challenge established approaches.

Aufgaben

• Lead a portfolio of multinational clients, building trusted relationships with senior HR and benefits stakeholders.
• Provide proactive advice on multinational benefits strategy, governance and programme development.
• Coordinate Howden colleagues, local brokers and partners to deliver a consistent client experience.
• Identify issues and opportunities from client data and market trends to offer practical recommendations.
• Navigate multinational stakeholder environments to achieve agreed objectives.
• Support retention, renewal activity and identify opportunities to broaden Howden's relationships.
• Contribute to new business activity, pitches and RFP responses.
• Provide coaching and technical guidance to Consultants to maintain high delivery standards.
• Ensure quality and risk management in client deliverables.

Kenntnisse

Global benefits

Multinational clients

Strategic consulting

Senior stakeholder management

Consulting skills

Cross-country coordination

Communication & presentation

Commercial awareness

New business development

Team coaching

Prioritisation

Entrepreneurial mindset

Jobbeschreibung

To lead and develop relationships with multinational clients, providing strategic advice and effective management of their global employee benefits programmes.

The Senior Global Benefits Management Consultant will act as a trusted adviser to clients, combining strong technical knowledge with commercial awareness and an understanding of each client's wider people and business priorities. The role will take ownership of complex multinational client relationships, working across Howden's international network to ensure consistent, high-quality delivery while identifying opportunities to enhance and expand the client relationship.

As a senior member of the GBM team, the role will also support the development of colleagues, contribute to new business activity and play an active part in the continued development of Howden's Global Benefits Management proposition.

Key Accountabilities

Take primary responsibility for a portfolio of multinational clients, building trusted relationships with senior HR, Reward and Benefits stakeholders and maintaining a strong understanding of their business, priorities and evolving needs.

Strategic consulting: Provide proactive advice on multinational employee benefits strategy, governance and programme development, helping clients move beyond day-to-day coordination towards effective global oversight and decision‑making.

Global programme management: Lead the effective delivery of global benefits programmes across multiple countries, coordinating Howden colleagues, local brokers and other partners to provide a consistent and high‑quality client experience.

Insight and recommendations: Use client data, market intelligence and knowledge of global benefits trends to identify issues and opportunities and translate these into clear, practical recommendations.

Stakeholder management: Navigate complex multinational stakeholder environments, bringing together global and local client teams and Howden colleagues to achieve agreed objectives and resolve issues effectively.

Commercial management: Understand the commercial performance of assigned client relationships, support retention and renewal activity and proactively identify opportunities to broaden Howden's relationship with clients.

New business: Contribute to prospective client activity, including pitches, RFP responses, presentations and the development of solutions for multinational organisations.

Leadership and development: Provide guidance, coaching and technical support to Consultants and other colleagues, helping develop capability and ensuring high standards of client delivery.

Quality and risk: Maintain appropriate oversight of client deliverables, ensuring work is accurate, timely and consistent with Howden's professional, regulatory and risk requirements.

Proposition development: Contribute ideas, market insight and practical experience to the continued evolution of Howden's GBM proposition, tools and ways of working.

Collaboration: Build strong relationships across Howden's wider employee benefits and international businesses, connecting clients with relevant expertise and solutions where appropriate.

Skills & Experience

We are looking for someone who can demonstrate:

• Significant experience within global or multinational employee benefits consulting, brokerage or a closely related environment.
• Experience managing multinational client relationships and taking ownership of complex global programmes.
• Strong knowledge of the multinational employee benefits landscape, including the challenges faced by global HR, Reward and Benefits teams.
• The ability to build credibility and trusted relationships with senior client stakeholders.
• Strong consulting skills, with the ability to understand a client's objectives, analyse complex information and develop clear, practical recommendations.
• Experience coordinating colleagues and partners across multiple countries and cultures, with the confidence to challenge constructively and drive delivery where required.
• Strong communication and presentation skills, including the ability to make complex subjects clear and relevant to different audiences.
• Commercial awareness and an understanding of the importance of client retention, relationship development and profitable growth.
• Experience contributing to new business activity, pitches and/or RFP responses.
• A collaborative approach and willingness to support and develop less experienced colleagues.
• Strong organisation and prioritisation skills, with the ability to manage multiple complex client requirements simultaneously.
• An entrepreneurial mindset, with the confidence to bring forward ideas, challenge established approaches and contribute to the continued development of a growing business.

Desirable experience would include

• Knowledge of multinational pooling, captives, global underwriting arrangements and benefits financing