Global Mobility Coordinator

Howden; Greater London; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Howden is seeking a Global Mobility Coordinator to support Howden’s mobility programme across an international population. Reporting to the Global Mobility Manager, you will manage cases, coordinate moves, and maintain documentation with a focus on accuracy and stakeholder satisfaction.

You will interact with HR teams, external vendors and mobile employees, ensuring timely action, compliance and clear communication throughout the mobility lifecycle.

Qualifications

• Analytical approach to complex cases.
• Strong coordination and organisation across processes, data and documentation.
• International HR or Global Mobility experience.
• High level of accuracy and attention to detail when handling data and documentation.
• Exceptional communication skills, written and verbal.
• Strong stakeholder management and relationship-building abilities.
• Great team player with a proactive approach.
• Continuous improvement mindset.

Responsibilities

• Act as a first point of contact for mobility queries, ensuring missing information is identified and cases logged and resolved.
• Build strong relationships with HR teams, external vendors and the mobile employee population.
• Coordinate international moves throughout the mobility lifecycle, ensuring actions and milestones are met.
• Support Global Mobility Manager with annual compliance activities and programme improvement initiatives.
• Assist with immigration review processes, obtaining advice and documenting cases to completion.
• Prepare cost projection calculations and documentation for assignments and transfers.
• Track assignment timelines and maintain mobility records.
• Monitor expiry dates for assignments, visas and certificates of coverage.
• Generate regular and ad hoc reports on our mobile population.
• Assist with invoicing, cost and budget tracking.
• Collaborate with external vendors (relocation, immigration, tax) to initiate cases and monitor progress.
• Identify opportunities to improve Global Mobility processes and ways of working.

Skills

Analytical

Coordination

Mobility experience

Attention to detail

Communication skills

Stakeholder management

Team player

Continuous improvement

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

We are seeking a Global Mobility Coordinator to support the delivery of Howden’s Global Mobility programme. Reporting to the Global Mobility Manager, this role will play a key part in supporting our growing mobile population as our programme continues to evolve and expand.

This is a dynamic, fast-paced role supporting employees and stakeholders globally throughout the international mobility lifecycle. The successful candidate will have strong coordination skills, be data-led and take pride in building and managing stakeholder relationships. This role helps ensure that colleagues relocating internationally receive a smooth and compliant experience, while also supporting internal stakeholders with documentation, case management, reporting and vendor coordination.

A tenacious and proactive approach will be key to success in this role. You will be comfortable managing multiple priorities, taking ownership of actions and following issues through to resolution, while maintaining a high level of accuracy and attention to detail.

This is an excellent opportunity for someone looking to develop their career in Global Mobility within a growing international organisation and gain exposure to a broad range of mobility activities and stakeholders.

Key Responsibilities

• Act as a first point of contact for all mobility queries, ensuring missing information is identified and captured, cases are logged and queries are successfully resolved in a timely manner.
• Build strong relationships with the wider HR teams, external vendors and the mobile employee population.
• Coordinate international moves throughout the mobility lifecycle, ensuring actions are progressed and key milestones are met.
• Support the Global Mobility Manager as required with annual compliance activities, ad hoc projects and programme improvement initiatives.
• Supporting the immigration review process, obtaining advice from external advisors, collecting required documentation and monitoring cases through to completion.
• Prepare cost projection calculations and all documentation for assignments and transfers.
• Track assignment timelines and maintain accurate mobility records.
• Monitor expiry dates for assignments, visas and certificates of coverage, ensuring required actions are identified and progressed.
• Generate regular and ad hoc reports on our mobile population.
• Assist with invoicing, cost and budget tracking.
• Work closely with external vendors (relocation services, immigration and tax) to initiate cases, monitor progress and support an effective employee experience.
• Identify opportunities to improve Global Mobility processes, documentation and ways of working as the programme continues to develop.

Knowledge, Skills & Experience

• Analytical approach to working through complex cases
• Strong coordination and organisation skills across processes, procedures, data and documentation.
• International HR or Global Mobility experience.
• High level of accuracy and attention to detail when handling data and documentation.
• Exceptional communication skills, both written and verbal, with the ability to listen, understand requirements and articulate solutions clearly.
• Strong stakeholder management skills, with the ability to build and maintain professional relationships and influence confidently.
• Great team player with a professional and proactive approach.
• Continuous improvement mindset.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent