Senior Global Account Director - Strategy & Growth

FIRST; Greater London; On-site; GBP 80,000 - 120,000; Full time

Benefits offered by this job

Private Medical Insurance

28 Days Annual Leave

Pension Scheme Enhancements

Volunteer Day

Wellness Stipend

Cycle to Work Scheme

Job summary

FIRST is a leading global brand experience agency delivering Content, Creative, Digital Tech, Management & Delivery, and Data & Insights. We manage 37,000+ events across 110 countries for top brands and provide embedded, campus, and full-service delivery models.

The Senior Account Director III role focuses on strategic direction, client engagement, profitability, and contractual health, acting as the primary client contact while coordinating FIRST teams across regions.

Qualifications

• 10+ years’ experience in agency/events with large client accounts.
• Strong track record of meeting targets; experience with corporate/financial clients preferred.
• Excellent client management and strategic thinking.

Responsibilities

• Lead on client service and drive growth for the key account across regions.
• Oversee profitability, contracts, invoicing, and budget management.
• Develop quarterly business reviews and maintain strong client relationships.
• Coordinate with marketing/strategy teams for tailored client communications.
• Manage procurement/POs, SOWs, and contract changes.
• Own proposal lifecycle and drive new business opportunities.
• Collaborate with cross-functional teams to deliver against client needs.

Skills

Account management

Business development

Client leadership

Strategic planning

Contract management

Tools

Salesforce

Job description

FIRST is a leading global brand experience agency delivering Content, Creative, Digital Tech, Management & Delivery, and Data & Insights. We manage 37,000+ events across 110 countries for top brands and provide embedded, campus, and full-service delivery models.

The Senior Account Director III role focuses on strategic direction, client engagement, profitability, and contractual health, acting as the primary client contact while coordinating FIRST teams across regions.