Senior Garden Centre Assistant — Plant Expert & Service

Hillier Nurseries Limited; Brentford; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Restaurant discount

Annual leave 31 days (pro rata)

Free on-site parking

Enhanced Employee Assistance Programme

Company Christmas gifts

Exclusive retail discounts

Free solo entry to Hillier Gardens &?

Garden centre discounts

Job summary

Hillier Nurseries Limited operates Hillier Garden Centre at Syon Park and seeks a Senior Garden Centre Assistant to enhance customer service across the plant area. You will help create a welcoming experience, advise on products, and keep the centre tidy and well-stocked.

The role is permanent with 30 hours per week on a rota, including some weekends. Hourly pay up to £13.66, with total pay aligned to NMW/NLW rules and flexibility for peak periods.

Qualifications

• Knowledge of plants and gardening.
• Retail or garden centre experience is desirable but not essential.
• Full training will be provided.

Responsibilities

• Provide excellent customer service and help customers with queries.
• Give helpful advice on plants, gardening products, and items sold.
• Maintain health and appearance of plants (watering, pruning, pests).
• Replenish, price, rotate and display stock to company standards.
• Process payments and handle cash/card transactions.
• Support stock control, deliveries, wastage and reductions.
• Promote the Hillier Gardening Club to customers.
• Keep the garden centre, customer areas and facilities clean and safe.
• Report or deal with health and safety hazards.
• Support garden centre restaurant on ad-hoc basis when required.

Skills

Customer service

Plant knowledge

Team player

Flexible

Health and safety aware

Tools

Point of Sale

Cash handling

Job description

Hillier Nurseries Limited operates Hillier Garden Centre at Syon Park and seeks a Senior Garden Centre Assistant to enhance customer service across the plant area. You will help create a welcoming experience, advise on products, and keep the centre tidy and well-stocked.

The role is permanent with 30 hours per week on a rota, including some weekends. Hourly pay up to £13.66, with total pay aligned to NMW/NLW rules and flexibility for peak periods.