Senior Fundraising Operations & Compliance Lead

Charity Finance Group; Norwich; Hybrid; GBP 40,000 - 54,000; Full time

Job summary

Charity Finance Group is seeking a Senior Fundraising Operations and Administration Manager to lead the charity's fundraising admin function, ensuring efficient supporter administration, processing and fulfilment across Norwich and Cambridge under hybrid working conditions.

You will oversee Trust and Grants, Gifts in Wills, and events delivery, while managing external relationships with lottery providers and fundraising systems, collaborating with IS and Finance to keep data accurate and

Qualifications

• Significant leadership experience in a charity and/or fundraising setting.
• Proven track record delivering improvements to operational systems and processes.
• Strong project management skills with a focus on delivering value and efficiency.
• Knowledge of fundraising governance, legislation and regulatory requirements.

Responsibilities

• Develop a future-proofed administrative function to manage fundraising and supporter administration, processing and fulfilment.
• Provide senior leadership to Trust and Grants, Gifts in Wills administration, and events delivery within the fundraising directorate.
• Manage key external relationships with lottery canvassing, CRM, fundraising systems and contractors.
• Collaborate with Information Systems and Finance to keep fundraising data, reporting and insight up to date.
• Commission dashboards/reports to empower informed decision-making and income growth.
• Audit and continuously improve current activity and processes.
• Build a culture of continuous improvement and compliance across the fundraising department.

Skills

People leadership

Project management

Continuous improvement

Stakeholder management

Procurement

Contract negotiations

Fundraising governance

Regulatory compliance

Job description

Charity Finance Group is seeking a Senior Fundraising Operations and Administration Manager to lead the charity's fundraising admin function, ensuring efficient supporter administration, processing and fulfilment across Norwich and Cambridge under hybrid working conditions.

You will oversee Trust and Grants, Gifts in Wills, and events delivery, while managing external relationships with lottery providers and fundraising systems, collaborating with IS and Finance to keep data accurate and