Senior Fund Operations Manager

bunch; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Customizable benefits package

28 days vacation + 2 company days + US

Job summary

bunch is building the operating backbone for private markets, delivering an integrated platform for fund lifecycle management. We seek a Senior Fund Operations Manager who will partner with fund managers, investors, and product teams to ensure seamless post-close processes and high-quality service.

You will own capital calls, distributions, and complex operational workflows, while mentoring teammates and shaping scalable, AI-enabled procedures. This role is remote-flexible hybrid in the UK.

Qualifications

• 4+ years of experience in fund administration, fund operations, transfer agency, or related private markets operations environments.
• Hands-on experience managing fund workflows across full lifecycle, including capital activity and reporting.
• Ability to review LPAs and fund documentation to identify operational terms.
• Detail-oriented with good ownership under tight deadlines.
• Comfortable working cross-functionally with Fund Accounting, Product, and client-facing teams.
• Strong service mindset and understanding of how quality affects trust and relationships.
• Interest in modernising fund administration through technology and AI.
• Proactive, structured, fast-moving, high-growth environment.
• Mentor junior team members and raise operational quality.
• Fluent in English; German is a plus.

Responsibilities

• Act as a strategic operational partner to fund managers, supporting day-to-day fund operations and delivering an exceptional customer experience.
• Own complex post-close processes including capital calls, distributions, investor reporting, and lifecycle events.
• Lead migrations and new fund launches with data review, reconciliation, and migration from previous administrators.
• Oversee end-to-end capital call and distribution calculations using automated workflows and fund documents.
• Explain methodologies to fund managers and guide clients toward compliant approaches.
• Support recurring reporting cycles with Fund Accounting to ensure data is complete and audit-ready.
• Assist treasury workflows including payments, invoices, and cash movements.
• Be a point of contact for fund managers and investors, resolving queries promptly.
• Collaborate with Product and Engineering to improve internal platform and tooling.
• Identify opportunities for automation and AI-driven improvements in operations.
• Mentor junior staff and establish high quality and client service standards.
• Improve processes and documentation to increase scalability and transparency.

Skills

Fund operations

Client service

Cross-functional work

Attention to detail

English fluency

German handy

Job description

bunch is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you.

As we scale following our Series B, we are looking for a Senior Fund Operations Manager to play a key role in delivering exceptional fund operations and service quality to our customers. This is not a traditional fund administration role focused on repetitive processing.

We are looking for operators who deeply understand private markets operations, enjoy solving complexity, and want to help shape how modern fund administration should work.

You will work at the intersection of fund operations, client service, and product development - partnering closely with fund managers, investors, product teams, and internal operations functions to deliver a seamless experience across the full fund lifecycle. We are particularly looking for strong expertise in fund administration, transfer agency operations, fund onboarding, and complex post-close operational processes.

Your role

• Act as a strategic operational partner to fund managers, supporting them across the day-to-day operations of their funds and delivering an exceptional customer experience.

• Own and coordinate complex post-close operational processes, including capital calls, distributions, investor reporting cycles, and ongoing fund lifecycle events.

• Lead operational execution for fund migrations and new fund launches, including the review, reconciliation, and migration of historical data from previous administrators.

• Own capital call and distribution calculations end-to-end using our automated operational workflows, including the interpretation of LPA clauses, management fee calculations, equalisation mechanics, liquidity buffer assessments, and investor allocation logic.

• Partner directly with fund managers to explain methodologies, align on assumptions and outputs, incorporate feedback where appropriate, and guide clients towards operationally and legally sound approaches based on fund documentation.

• Partner with Fund Accounting to support recurring reporting cycles and ensure operational and financial data is complete, accurate, and audit-ready.

• Support treasury-related workflows, including payment coordination, invoice handling, and operational cash movement processes.

• Act as a key point of contact for fund managers and investors, helping resolve operational queries with a high level of responsiveness and ownership.

• Collaborate closely with Product and Engineering teams to shape and improve our internal platform and operational tooling based on real customer workflows and operational pain points.

• Help drive the evolution of our “full back-office” operating model by identifying opportunities for automation, AI adoption, and scalable operational design.

• Support, review, and mentor more junior team members, helping establish high standards for quality, operational rigour, and client service.

• Improve processes, workflows, and documentation across the organisation to increase scalability, transparency, and operational excellence.

About you

• You bring 4+ years of experience in fund administration, fund operations, transfer agency, or related private markets operations environments.

• You have strong hands-on experience managing operational fund workflows across the full lifecycle, particularly capital activity, reporting processes, and complex operational coordination.

• You understand private markets fund structures and are comfortable reviewing LPAs, investment agreements, and related fund documentation to identify operationally relevant terms and requirements.

• You are highly detail-oriented and able to manage complex operational processes with accuracy and ownership under tight timelines.

• You are comfortable working cross-functionally with other Fund Accounting, Product, and client-facing teams.

• You bring a strong service mindset and understand how operational quality directly impacts customer trust and long-term relationships.

• You enjoy improving systems and processes and are excited by the opportunity to help modernise fund administration through technology and AI.

• You are proactive, structured, and comfortable operating in a fast-moving, high-growth environment.

• You enjoy mentoring others and raising the operational quality bar across a team.

• You are fluent in English; German is a plus.

Workplace & Benefits

• Competitive salary

• Customizable benefits package (wellbeing, sport, mobility, food, and more)

• 28 days of vacation, plus 2 company days and local public holidays

• Remote-flexible hybrid (3 days/week in office)

• Up to 6 remote calendar weeks a year

• Work with a diverse team of 120+ bunchies from 40+ countries, with leaders who are best-in-class in their domains

Hiring Process

1. People Team Interview (30 min) – Meet us & check initial fit

2. Hiring Manager Interview (45 min) – Collaboration, ownership, and culture

3. Case interview (45 min) + VP of Ops screen (30 min) – Collaborative problem-solving and communication skills

4. Final Round (60 min) – Meet our Founders and senior stakeholders

5. Reference calls to confirm your relationship building abilities

About bunch

bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund lifecycle, purpose-built for private markets heading toward $32 trillion in Assets Under Management.

We've 4x our ARR in 2025, crossed 150 fund managers and 12,000 LPs on the platform, and just closed our $35M Series B in May 2026. We're looking for ambitious people who want real ownership of hard problems, and who care about building infrastructure that actually matters to the people using it.

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