Senior Fulfilment Centre Operative

Nestle SA; York and North Yorkshire; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Annual bonus

Pension 12%

25 days holiday

Volunteer days

Personal development

Job summary

Nestlé York Distribution Centre is seeking a Senior Warehouse Associate to join a permanent team. You will be responsible for picking and packing orders, maintaining safety, and supporting the Shift Manager as required to ensure timely despatch of goods.

Experience coordinating multiple work streams and strong communication across shifts will help you excel. A continuous improvement mindset and familiarity with warehouse management systems are desirable, with a focus on quality and customer

Qualifications

• Experience coordinating multiple work streams and prioritising where necessary.
• Excellent communication skills across shifts and stakeholders.
• Passion for customer service and ensuring correct products reach customers.
• Continuous improvement mindset and problem solving on the fly.
• Experience using warehouse management systems is desirable.

Responsibilities

• Pick and pack customer orders and ensure accuracy.
• Deputise for the Shift Manager in their absence to meet customer needs.
• Ensure inventory control and quality checks are recorded.
• Facilitate timely and accurate despatch of goods following NLQM guidance.
• Maintain clean, safe working area (housekeeping).
• Promote teamwork and effective communication across shifts and with management.
• Identify and deliver process improvement projects within the YDC.
• Support KPIs and report them in relevant operational review meetings.

Skills

Coordination

Communication

Customer service

Continuous improvement

Problem solving

Tools

Warehouse management systems

Job description

We have a fantastic new opportunity in our York Distribution Centre for a Senior Warehouse Associate on a permanent basis. You will play a key role in getting our household brands shipped out to our customers and consumers! Quality and pick accuracy is essential in this role to deliver the required customer and consumer experience. As well as quality, being safety conscious and confident to challenge unsafe behaviours to ensure we avoid incidents will also be key for this position. We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery. Your impact Ultimately, you will be responsible for the picking and packing of customer orders. Other key responsibilities of this role will include:

• Adhere to all Standard routines and safe working practices.
• Deputise for the Shift Manager during any work-related or personal absence to ensure the delivery of customer needs, while promptly escalating unresolved issues to the Shift Manager or relevant responsible team
• Ensure compliance in management of inventory and associated Quality controls (Recording evidence)
• Maximize internal and external customer service by ensuring timely and accurate despatch of goods, while adhering to YDC practices as defined within the NLQM guidance.
• Use good housekeeping and YDC practices, including clean as you go mindset, to always maintain a clean & safe working area.
• Promote good teamworking and effective communication between shifts and the management team, while fostering collaborative efforts to strengthen upstream and downstream process relationships and deliver end-to-end results.
• Successfully identify and deliver opportunities for process improvement while also leading and supporting project delivery in the YDC, aligning with personal and business goals.
• Support the delivery of KPIs and be involved in the reporting of these in relevant operational review meetings.
• Support the delivery of KPIs and be involved in the reporting of these in relevant operational review meetings. Ideally, you will come to us with experience in a similar Distribution or Fulfilment Centre environment. Ideally this will be in an FMCG environment.

Other qualities will include but not be limited to:

• Experience of coordinating multiple work streams and prioritising where necessary.
• The ability to work closely with key stakeholders across Nestle and within the immediate team, so demonstrating good communication skills
• A passion for customer service and ensuring the customer gets the right product on time.
• A continuous improvement mindset always looking to improve ways of working along with the ability to problem solve.
• Experience using warehouse management systems is desirable.,

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Nestlé sponsorship.

Full-time position with 40.83 weekly hours (Mon-Fri) and contractual overtime of 64h at weekend overtime rate. Additional hours can be full shifts or scheduled Mon-Sun, excluding Bank Holidays. paid at normal Bank Holiday overtime rate.

Some of our other fantastic benefits

• Potential, discretionary annual bonus.
• Generous pension scheme - up to 12% contribution from Nestle.
• 25-day holiday entitlement plus bank holidays.
• 2 paid volunteering days.
• A focus on personal development and growth.