Senior Fraud Risk Manager New London, England, United Kingdom

Ramp; London; On-site; GBP 90,000 - 115,000; Full time

Job summary

Ramp Network is seeking an experienced Head of Fraud and Risk Management to lead its fraud prevention and risk strategy. The role involves designing and implementing global frameworks to ensure security in a rapidly evolving crypto environment. Candidates should have at least 5 years in fintech and strong experience in fraud detection.

Benefits

Zero-fee crypto purchases

Private healthcare for you and dependents

Self-development and conference budget

Healthy snacks and beverages daily

Lunch on us once a week

Qualifications

• 5+ years of experience in fraud investigations and risk management in fintech.
• Experience building fraud processes from scratch.
• Proven ability to influence stakeholders across various departments.

Responsibilities

• Design and implement Ramp's global fraud management strategy.
• Define and deliver fraud prevention programs and controls.
• Lead enterprise-wide risk management frameworks.

Skills

Fraud detection

Risk management

SQL

Analytical skills

Stakeholder engagement

Education

Master’s degree or higher in a relevant field

Job description

Join the Web3 revolution at Ramp Network!

A few words about us

At Ramp Network, we provide a powerful fiat <> crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3.

Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream.

From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you’re looking to accelerate your career, grow at pace, and have a meaningful impact, you’ll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation.

What you will be doing

We're looking for an experienced Head of Fraud and Risk Management to lead Ramp’s fraud prevention and enterprise risk strategy. You’ll be responsible for designing, implementing, and scaling our global fraud and risk frameworks—ensuring Ramp is positioned to operate safely, securely, and efficiently in a fast-paced and highly regulated environment.

You’ll join Ramp’s first line of defence, reporting into our Risk leadership team. The role will require both strategic thinking and hands-on execution as we continue to grow our B2B and B2C operations around the world.

If you’re a fraud and risk leader who’s ready to build from the ground up, work across teams, and influence the future of crypto compliance, this is the role for you!

What you’ll be doing

• Designing, implementing and continuously optimising Ramp’s global fraud management strategy and governance
  
  
• Defining and delivering a best-in-class fraud prevention programme, controls, and detection capabilities
  
  
• Setting fraud risk appetite thresholds at global and entity level, across both B2B and B2C customer segments
  
  
• Building and monitoring key fraud KPIs, benchmarking against internal appetite, industry standards, and regulatory thresholds
  
  
• Acting as Ramp’s external representative for fraud matters—with partners, processors, regulators and financial institutions
  
  
• Collaborating closely with Financial Crime Operations, setting fraud-related procedures and escalation protocols
  
  
• Partnering with product, engineering, and data teams to implement fraud tooling, controls, and process automation
  
  
• Proactively monitoring industry and ecosystem trends to drive continuous improvement
  
  
• Leading enterprise-wide risk management frameworks across all teams, embedding risk ownership into daily decision-making
  
  
• Supporting business units in aligning risk strategies, tolerance levels, and controls
  
  
• Owning the business continuity and resilience strategy for operational risk management
  
  

What you will bring

• 5+ years of experience in fraud investigations and fraud detection and risk management and with at least 5 years in fintech and team leadership roles
  
  
• Knowledge of card scheme thresholds, particularly with high-risk MCC in the US
  
  
• Experience working with SQL, analytics tools, and operational databases
  
  
• Track record of success in both large financial institutions and fast-paced start-up or scale-up environments
  
  
• Experience building or rebuilding fraud and risk processes from scratch
  
  
• Comfortable working strategically while also rolling up your sleeves to execute
  
  
• Excellent communicator, with proven ability to influence stakeholders across compliance, risk, operations, product, and engineering
  
  
• Experience representing companies with external stakeholders—e.g. banks, regulators, and board-level leadership
• Good understanding of fraud and non-fraud chargebacks and howhow 3DS liability shift works
• Knowledge of APP fraud and UK regulations and risk associated with Apple and Gpay
  
  
• Able to make sound decisions quickly in high-pressure, high-stakes environments
  
  
• Thrives in ambiguity, with a positive, proactive and collaborative mindset
  
  
• Master’s degree or higher in a relevant field preferred

???? What’s in it for you?

• Zero-fee crypto purchases via on-ramp and off-ramp!
• 90,000- 115,000 GBP on an employment contract.
• Private healthcare for you and your dependents
• Cycle to work scheme

Great working environment

• Hybrid working in a modern and comfy office which has everything you'll need to excel and collaborate with your team
• Self-development and conference budget
• The best laptops and kit to work on
• Internal Tech meetups on-site & online
• Lunch on us once a week for you to connect with your fellow Rampers
• Healthy snacks and beverages in the office daily
• Team socials funded by us

We are fueled by a strong sense of community, purpose, and the drive to build a sustainable business. Together, we nurture a culture of high performance, low egos, receptive minds, and collaboration. We provide space for ambition, trust and empowerment to allow you to be your best self.

Our culture has been founder-driven from the start, it is defined by our shared values and behaviours, which are distinctly Ramp Network and represent the organisation that we have built. This is our recipe for success that we all believe in…this is how we will win!

Check out this short video to learn more about Life working at Ramp Network

Diversity and Inclusivity Statement

At Ramp Network, inclusivity and equality are core to our mission, and we strive to embed these values in every aspect of our operations. We believe that a diverse and inclusive workplace fosters innovation, collaboration, and success.

One of our core values, Radically Inclusive, is enacted daily. We create a space of belonging and support, fostering a tightly-knit team that embraces diversity in all its forms. Being different isn’t just welcomed; it unites us and gives us our edge. We give space for all peculiarities, nerdiness, and quirkiness!

We are proud of the progress we have made as a fast-growing start-up, but we recognize that our journey is ongoing. We look forward to evolving our diversity, equity, and inclusion practices further in 2025 and beyond, creating a workplace where everyone can thrive.

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