Senior Forecast Manager

Heathrow Airport; Hounslow; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Heathrow Airport is seeking a Forecasting Leader to enhance passenger forecasting methodologies and engage with stakeholders. This role involves leading a team, mentoring analysts, and utilizing advanced analytical tools to support Heathrow's growth over the next 30 years.

Benefits

Performance-based bonuses

Generous annual leave

Private health insurance

Learning and development opportunities

Qualifications

• Experience in demand forecasting or econometrics.
• Strong understanding of airport operations and economic concepts.
• Ability to present complex information concisely to senior audiences.

Responsibilities

• Deliver long-term forecasts for business planning and capacity.
• Analyze passenger performance data and provide insights.
• Lead projects to develop new forecasting methodologies.

Skills

Quantitative analysis

Statistical modeling

Analytical skills

Communication

Education

Degree in Mathematics, Engineering, or Economics

Tools

Excel

Power BI

MS Word

MS PowerPoint

O365 applications

Job description

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Job Description

Passenger traffic is a crucial factor influencing Heathrow's planning, performance, and financial operations. Consequently, accurate, widely comprehended, and well-supported forecasts for the medium and long term are essential for the company. This role entails leading the development of these forecasts and continuously improving the methodologies, quality of inputs, and the reliability and utility of the outputs. It also involves engaging with senior managers at Heathrow, as well as external customers, investors, and other stakeholders, to ensure the effective utilization of forecast outputs.

Additionally, this position supports the Head of Forecasting in developing models and outputs that will guide Heathrow's growth over the next 30 years. The forecasting team is entering a critical phase as we aim to create a comprehensive forecast for an expanding Heathrow. This endeavour will leverage new capabilities such as programming, cloud-based computing, machine learning, artificial intelligence, Monte Carlo methods, and big data to enhance passenger forecasting.

Responsibilities

• Deliver long-term forecasts for business and capacity planning. Assist the Head of Master Planning in developing growth forecast models, requiring an understanding of model mechanics and economics, and adjusting inputs as needed.
• Lead projects across teams and consultants to create new forecasts and methodologies, chairing a Red Team to challenge assumptions.
• Analyze business data monthly to provide insights on passenger performance, presenting findings to senior managers, the Exec, and the Board. Collaborate with Airline Business Development to identify causes and opportunities, fulfill external reporting obligations, and support press activities.
• Explore operational scenario planning for events like storms and strategic scenarios such as industrial action.
• Mentor analysts, fostering high-quality talent in capacity and passenger forecasting.
• Enhance forecasting processes and tools using the latest technology for improved accuracy, efficiency, and robustness. Build cross-functional links to strengthen Heathrow's analytic capabilities, modeling these behaviours.

Qualifications

• Extensive quantitative, Math's, Engineering, Economics, with statistical, econometric or demand forecasting experience.
• Broad knowledge of airport operations and aviation sector, along with a strong awareness of economic concepts and an interest in macro-economic issues.
• A track record of delivering complete work to demanding timescales and making recommendations that have influenced business strategies and made improvements to processes or policies.
• Ability to make reasoned judgements based on uncertain information in a commercially intelligent way.
• Excellent written and verbal communication skills with experience of presenting complex ideas, evidence, and processes concisely to senior and external audiences.
• Highly numerate with excellent analytical skills, and an advanced user in Excel and a competent user of MS Word, PowerPoint, PowerBI and other O365 applications.

#LI-Hybrid

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.

We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.