Senior FM General Manager | Lead Operations & Growth

Equans; Ealing; On-site; GBP 70,000 - 90,000; Full time

Job summary

Equans is seeking a General Manager to lead facilities management at the University of West London in London on a permanent, full-time basis. You will oversee hard and soft FM services, drive budgets, compliance, and customer satisfaction, with a focus on continuous improvement and cost efficiencies.

The role requires senior FM experience, strong leadership and stakeholder management, and the ability to develop strategies with the client to meet service demands and growth opportunities.

Qualifications

• Senior FM/General Manager experience in facilities management.
• Experience delivering hard and soft FM services to contract specs.
• Proven ability to manage budgets and drive cost efficiencies.
• Strong procurement, supplier management and governance skills.

Responsibilities

• Deliver high-quality hard and soft FM services in line with contract.
• Formulate strategies with client to meet service demands and drive growth.
• Maintain contract budgets and ensure financial controls.
• Lead procurement and supplier relationships for best value.
• Support business development and customer care initiatives.

Skills

Team leadership

Stakeholder management

Communication skills

FM operations

People management

Contract negotiation

Planning & time management

Budget & cost control

Customer focus

DBS check

Job description

Equans is seeking a General Manager to lead facilities management at the University of West London in London on a permanent, full-time basis. You will oversee hard and soft FM services, drive budgets, compliance, and customer satisfaction, with a focus on continuous improvement and cost efficiencies.

The role requires senior FM experience, strong leadership and stakeholder management, and the ability to develop strategies with the client to meet service demands and growth opportunities.