Senior FINPRO Claims Advocate

Marsh & McLennan Companies, Inc.; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Join a leading risk management team as a Senior Claims Advocate at a global company in London. Focus on delivering comprehensive claims services and acting as a liaison for clients through complicated insurance processes. Experience in managing complex claims for large corporates is essential, and the role involves training colleagues and contributing to client retention efforts.

Benefits

Opportunities for professional development

Inclusive culture fostering innovation

Health and well-being benefits

Qualifications

• Experience resolving complex financial and professional lines insurance claims.
• Claims management experience.
• Experience handling claims for large corporates and significant individual losses.

Responsibilities

• Guide clients through complex insurance claims as an advocate.
• Demonstrate technical ability and market knowledge.
• Provide training for colleagues involved in placing and managing claims.

Skills

Negotiation

Communication

Relationship Management

Job description

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Senior FINPRO Claims Advocate
Marsh

Description:

R_295730 Senior Claims Advocate
Management Liability / Professional Services / Financial Institutions

We are seeking a talented individual to join our FINPRO Claims team at Marsh. This role will be based in London. It is a hybrid position requiring at least three days a week in the office.

You will be part of the FINPRO Claims Advocacy Team, which is based in London. The team services large, global businesses across industries including banking, asset and fund management, insurance, and fintech.

The role involves delivering comprehensive claims service to Marsh's clients, focusing on technical coverage expertise across D&O, Professional Indemnity, Financial Lines claims, and crime losses.

We will count on you to:

• Demonstrate technical ability, market knowledge, and relationship-building skills with clients.
• Guide clients through complex insurance claims as an advocate with insurers.
• Contribute to thought leadership on relevant issues.
• Provide training for colleagues involved in placing and managing claims.
• Support the wider FINPRO team with claims intelligence feedback for product development.
• Work closely with global clients, overseas Marsh offices, and colleagues to provide strategic claims coverage advice.
• Contribute to client acquisition and retention through excellent service delivery.
• Participate in client RFP processes.
• Capture and analyze claims data for future risk management and planning.

What you need to have:

• Experience resolving complex financial and professional lines insurance claims.
• Claims management experience.
• Excellent negotiation, communication, and relationship management skills.
• Experience handling claims for large corporates and significant individual losses.

What makes you stand out?

• D&O sector knowledge.
• Legal background.
• Strong technical insurance coverage skills.
• Experience presenting to clients and colleagues.

Why join our team:

• Opportunities for professional development, interesting work, and supportive leadership.
• A vibrant, inclusive culture fostering innovation and impact.
• Wide range of career opportunities, benefits, and rewards to support your well-being.

#LI-PW #hybrid

Marsh, a part of Marsh McLennan (NYSE: MMC), is the world's leading insurance broker and risk advisor, operating in 130 countries with four main businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With $24 billion in revenue and over 90,000 employees, Marsh McLennan helps clients thrive through strategic risk management and consulting.

We are committed to diversity, inclusion, and flexible work environments. We aim to attract and retain the best talent and provide reasonable adjustments for candidates with disabilities. For accommodations, contact us at [e-mail].

All colleagues are expected to work onsite at least three days per week, with designated 'anchor days' for team in-person collaboration.