Senior Financial Crime Quality Manager

Raisin GmbH; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Raisin GmbH seeks a Senior Financial Crime Quality Control Manager to oversee financial crime risk management in the UK. The successful candidate will implement quality control strategies and work closely with operations and compliance teams to enhance regulatory adherence. This hands-on role focuses on producing high-quality assurance reports and ensuring effective compliance across financial crime processes. With a supportive company culture, Raisin offers hybrid working, extensive training opportunities, and a competitive benefits package.

Benefits

Employee Development Budget of £1,700

Access to Babbel for continuous learning

Breakfast and snacks available throughout the day

28 days + Bank Holidays of holiday per year

One day birthday leave and gift voucher

Company stakeholder pension with minimum 5% employer contribution

Annual retreats in exciting European cities

Qualifications

• Minimum 3 years of experience in AML or compliance quality assurance.
• Deep understanding of UK financial crime laws and regulations.
• Experience in implementing QC programmes.

Responsibilities

• Oversee quality and effectiveness of financial crime risk management activities.
• Define and implement a robust Financial Crime Quality Control strategy.
• Produce high-quality assurance reports for internal and external use.

Skills

Analytical skills

Risk assessment

Stakeholder management

Education

Relevant professional certifications (e.g., ICA, ACAMS)

Job description

Your growth is our growth. Our success is your success.

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About Raisin

About Raisin Bank

About Raisin US

About Raisin UK

Team

Raisin’s CS Quality team is built on three pillars: regulatory compliance through audit-aligned quality checks, root cause analysis to address service issues, and ongoing monitoring of quality KPIs to drive continuous improvement.
Within this structure, Raisin UK’s Quality Control function supports regulatory domains with heightened oversight requirements. The Senior Financial Crime Quality Manager will be fully embedded in UK operations, while remaining an integral part of the cross-market Quality team. The role will be based in the UK and contribute directly to the group-wide QC framework, with a focus on local execution and regulatory alignment.
This role is designed as a hands-on, individual contributor position with a strong operational focus on quality reviews, reporting, and remediation tracking. The emphasis is on delivering high-quality, independent QC work that supports compliance and drives improvement across highly regulated processes.
While collaboration with other teams is essential, this position does not include line management responsibilities.

Tech Stack

Your Responsibilities

As a Senior Financial Crime Quality Control Manager at Raisin UK, you will be responsible for a critical second-line function overseeing the quality and effectiveness of financial crime risk management activities. You will ensure that anti-money laundering (AML), counter-terrorist financing (CTF), fraud prevention and other relevant control processes meet internal policies and regulatory expectations.
This role will work closely with AML Operations and Compliance teams to enhance our financial crime framework, conduct thematic reviews, and guide continuous improvement.
Key responsibilities:

• Define and implement a robust Financial Crime Quality Control (QC) strategy aligned with the UK regulatory framework (FCA, JMLSG, etc.) and internal and external requirements, SLAs and KPIs.
• Design and implement a comprehensive QC testing programme to assess the effectiveness of 1st line financial crime controls (e.g., KYC/EDD onboarding, transaction monitoring, SARs).
• Serve as the primary subject matter expert for financial crime QC activities within Raisin UK.
• Review operational processes and casework to identify gaps and recommend improvements.
• Produce periodic high-quality assurance reports for internal and external use with actionable insights, highlighting trends, root causes, and remediation plans.
• Assisting in the monitoring internal adherence to policy and regulatory changes, proposing updates where necessary.
• Lead and oversee QC-related remediation initiatives.
• Support the UK Management in responding to regulatory inquiries, audits, and inspections relating to financial crime controls and quality assurance.
• Act as back-up for the current manager responsible for Customer Service Complaints QC, ensuring continuity of operations and oversight during absences.

Your Profile

• Proven experience in a senior financial crime, AML, or compliance quality assurance role in the UK financial services sector (with minimum 3 years of experience).
• Deep understanding of UK financial crime laws, regulations (FCA Handbook, POCA, MLRs, etc.), and industry best practices.
• Familiarity with fintech and digital banking models is a strong advantage.
• Experience implementing entity-level QC programmes.
• Strong analytical, risk assessment and reporting skills.
• Strong interpersonal skills, verbal and written communications skills and ability to demonstrate stakeholder management across all levels of seniority.
• Relevant professional certifications (e.g., ICA, ACAMS) preferred.

Our Benefits

Benefits der Raisin Bank

Join our mission, join our team - and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, who are at the heart of our success.

As part of the Raisin UK team, you benefit from:

• Employee Development Budget of £1,700 and 4 full training days per year.
• Access to Babbel for continuous learning.
• Always hungry? Breakfast, snacks, daily fresh fruit and drinks are at your disposal around the clock.
• We are hybrid working, we are in the office twice a week, giving the team the opportunity to collaborate and spend time together. Wednesday is our core day in the office.
• We offer 28 days + Bank Holidays of holiday a year.
• One day birthday leave and gift voucher to celebrate your birthday.
• We offer you a company stakeholder pension with a minimum employer contribution of 5%.
• The opportunity to experience our annual retreats in exciting European cities and other team building events.