Senior Financial Crime Operations Manager

TN United Kingdom; Penarth; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

An ambitious, multi-award-winning online saving and investing service is seeking a Senior Financial Crime Operations Manager. This role involves shaping the future of the Financial Crime department, enhancing operational processes, and managing teams to ensure compliance and efficiency. The ideal candidate will have a strong background in Financial Crime within Financial Services and be ready to lead in a dynamic environment. Enjoy a competitive salary, flexible working options, and a range of perks in a friendly and inclusive workplace.

Benefits

Annual bonus (0-20%)

Private medical insurance

Death in service cover (x3 salary)

Income protection insurance

Company pension plan

Healthify support team

Social activities and events

Free office gym

Free parking nearby

Collaboration space and games room

Qualifications

• Experience in Financial Crime roles within Financial Services.
• Knowledge of Money Laundering Regulations and KYC.

Responsibilities

• Enhance Client Onboarding and financial crime operational processes.
• Oversee Financial Crime and KYC teams' day-to-day activities.

Skills

Financial Crime Operations

Money Laundering Regulations

KYC Requirements

Problem Solving

Effective Communication

Job description

Social network you want to login/join with:

Senior Financial Crime Operations Manager, Penarth

col-narrow-left

Client:

Wealthify

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

476e1d908eaa

Job Views:

12

Posted:

26.04.2025

Expiry Date:

10.06.2025

col-wide

Job Description:

Welcome to Wealthify: an ambitious, multi-award-winning, online saving and investing service. Based in Penarth, Wales, we wantto inspire anyone tobuild theirfuture wealth, by making it easy for people to do more with their money.

Our team isengaging, inquisitive,and inclusive, reflecting many different backgrounds and beliefs. We’re growing rapidly, which is why we're looking for talented, purpose-drivenpeople who want to useand developtheir skills to deliver an awesome experience to ourcustomers.

And if that sounds like you, why not read more below?

The Role

As the business develops in its maturity life cycle, we have a fantastic opportunity for an experienced Financial Crime individual to be responsible for the strategic set up of the department (Financial Crime and KYC/Onboarding) in order to scale up existing processes and support the company’s growing customer base and product offerings.

As Senior Financial Crime Operations Manager, you will be responsible for shaping the future state of the department, but also manage and guide the two teams in the day-to-day activities and be hands-on when required.

Responsibilities for this role include:

• Review, reshape and enhance the Client Onboarding (EDD) and financial crime operational processes and procedures, strengthening and implementing new controls where necessary in line with the company’s policies, risk appetite and risk assessment whilst maintaining good customer outcomes
• Perform a strategic review of systems and provide recommendations to support an improved control framework, scalability, and operational efficiency; where necessary define requirements and sponsor system changes, working with the product owner and software engineers
• Improve the quality control framework and oversee its execution in the team to ensure effective implementation and execution against standards defined
• Oversee the Financial Crime and KYC teams' day-to-day activities, including providing necessary guidance, coaching, and training to the team leads
• Build out the department, by defining the right size of resourcing and recruiting new staff as activities grow and to strengthen capabilities
• Provide SME operational recommendations in all strategic projects, influencing Senior Leaders and Product teams to deliver automated and streamlined operations
• Design and review MI (Management Information) to ensure key risks are being monitored and an accurate and comprehensive view of the department’s performance is being reported to Senior Management
• Promote and embed a strong culture of risk awareness and accountability for controls across the teams

Reporting to the COO, this role will include working both autonomously and as part of the overall COO team, ensuring performance adherence to agreed KPIs and critical SLAs on onboarding.

You will also work closely with other areas within the business, such as Compliance / MLRO, Customer Care, Complaints, Product, and Projects to ensure business objectives are met.

What we’re looking for

We value simplicity, communication, teamwork, trust, and confidence. These core values are what make us tick and keep us all on the same page; not just with how we work individually, but how we engage with each other and the service we offer.

Here are some of the skills you’re looking for:

• Previous experience in a similar Financial Crime role in the Financial Services sector (Investment and / or banking)
• Expert knowledge of the Money Laundering Regulations 2017 (MLRs), the latest Joint Money Laundering Steering Group (JMLSG) guidance and KYC requirements
• Self-starter, curious and dynamic person, enjoying reshaping framework and keen to make an impact
• Able to work in a scaling environment where things move at pace
• Confident to lead and coach people through change
• Proactive and adept at problem solving, with a great attention to detail
• Effective communication skills, with ability to communicate at all levels of the business
• Ability to work independently and make sound decisions

What we give you in return

• Competitive salary between £50,000 - £65,000
• 24 days' holiday a year, plus bank holidays (you’llearn an extra day holiday for each full year you’re with us,up to28 days).
• Hybrid/remote working options.
• Flexible working hours,in line with business needs.
• Buy and sell up to 5 days of holiday per year.

And we have plenty of perks, too!

• Annual bonus between 0-20% of your annual salary,which is linked toboth company and individual performance.
• Private medical insurance.
• Death in servicecover(x3 yourannual salary).
• Income protection insurance.
• Company pension plan.
• Healthify: a teamto supportthe health and wellbeing of all staff atWealthify.
• Ministry of Fun: providing plenty ofsocialactivities andevents throughout the year.
• Offices in the picturesque Penarth Marina.
• Free office gym.
• Free parking nearby.
• A collaboration spaceandgamesroom.

We’re aresponsible company,and are constantly working to improve our culture, ethics, impact on the environment,and contribution to charitable causes.

This isa fantastic opportunityfor the right personto join a dynamic, fun,and friendly company. Ifthis job sounds perfect for you andyou’dlike toapply,please sendyour CV to[emailprotected] .