Senior Finance Business Partner/Service Charger Manager

Thirteen; United Kingdom; Hybrid; GBP 45,000; Full time

Job summary

A leading housing association in the United Kingdom seeks a Senior Finance Business Partner (Service Charges) to manage the service charge function, ensuring compliance and transparency. The ideal candidate will have strong financial skills and experience in social housing. This hybrid role offers a competitive salary, generous annual leave, and contributions to a pension scheme.

Benefits

Salary - £44,583 per annum

28-31 days annual leave

Pension contributions up to 17%

Health and wellbeing support

Discount and reward platform

Qualifications

• Working knowledge of service charges in social housing.
• An understanding of service charge legislation.
• Experience in managing teams.

Responsibilities

• Lead the service charge team and manage financial aspects.
• Ensure excellent service charge setting and accounting.
• Continuously improve the service charge function.

Skills

Financial skills

Communication skills

IT skills

People management

Education

Experience in social housing or private property management

Tools

Open Accounts

Blue Box

Orchard Housing

Job description

Senior Finance Business Partner/Service Charger Manager

Recruiter Thirteen

Location United Kingdom

Join us as Senior Finance Business Partner (Service Charges)/ Service Charge Manager at Thirteen Group!

Role Overview:

Thirteen Group is on the lookout for a Senior Finance Business Partner (Service Charges) / Service Charge Manager to join our Rent and Income Services Hub.

You'll lead our dedicated team to manage the service charge function across Thirteen Group, including the financial aspects of service charges, communication with customers and offer business partnering support across the Group.

This is an important role for us, and you'll be part of our rent and income services management team. Reporting into Gemma, our Senior Rent and Income Services Manager, you'll work alongside a tight-knit team of senior business partners who lead our rent setting, rent accounting and credit control teams. This is a hybrid role, so you'll work from our fantastic head office at Hudson Quay, Middlesbrough, generally 1 day per week, with the choice of working from home remotely for the rest of the week. Occasionally you'll be required to attend in-person team and other meetings, as well as occasional scheme visits and training.

Thirteen Benefits:
• Salary - £44,583 per annum (+3% uplift, pending implementation)
• Annual leave - starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
• Pension - up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
• Simply Health - save money on common health expenses and get access to health and wellbeing support services.
• T'dar - our Discount and Reward platform giving you huge savings on everyday brands.
• Opportunities to buy and sell annual leave

Key Responsibilities:
• Leading our dedicated service charge team, the ideal candidate will have robust financial skills with a working knowledge of service charges and strong communication skills
• Ensure we deliver an excellent service charge setting and accounting service to our customers.
• Set and apportion service charges in a compliant, accurate and transparent way
• Under the guidance of the Senior Rent & Income Service Manager you'll be our internal lead on service charges and provide guidance and support to the team and the wider business.
• Continuously evolve and evaluate the service charge function to deliver value for money for our customers.

About You:
• Preferably, you'll have experience of people management and you'll be committed to taking the team with you as you evolve the service. If you're looking for the next career step up, we'd also welcome your application
• Working knowledge of service charges in social housing /or within private property management
• An understanding of service charge legislation for tenants and leaseholders in a social housing and/or a commercial setting
• Excellent IT skills and a broad knowledge of Microsoft applications, as well as a range of other housing and finance systems
• We currently use Open Accounts, Blue Box, and Orchard Housing, prior knowledge of these systems would be an advantage but is not essential
• An appetite for innovation, a willingness to utilise technology to automate processes you'll help drive efficiencies to build capacity.
• Collaborative, resilient, inspirational, with excellent communication and interpersonal skills.

Why Thirteen Group?

We're more than just a housing association - we're a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.

- Join a team that's local at heart but welcomes talent from everywhere.

- Be part of an organisation that values diversity and inclusivity.

- Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested?

For more details, please refer to the attached documents.

If you'd like to know more about the role, please contact Heather Hall on 01642668353 for an informal discussion.

NO RECRUITMENT AGENCIES, please.

Previous Applicants need not apply

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!

As part of our hiring process, if you're successful we'll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.

In some circumstances, for example roles that are critical to the business where the market demand for candidates with that skillset is particularly high, we may shortlist, interview and potentially make an offer during the period that the advert is open.