Senior Finance Analyst with German, AWS Account Receivable

Amazon; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company seeks a Senior Finance Analyst to support the accounts receivable process. This role involves resolving billing inquiries, building relationships with customers, and collaborating with finance teams across regions. The candidate should be fluent in German and English and possess a strong finance background, with a high level of detail orientation. The position offers the opportunity to enhance customer experiences while driving operational excellence.

Qualifications

• Fluent German & English are essential.
• Previous experience in Accounts Receivables or Customer Care desired.
• Proficient in Excel, with a strong focus on detail.

Responsibilities

• Ensure timely collection of payments and resolve billing issues.
• Collaborate with sales and finance teams for process improvement.
• Provide regular updates and reports on customer accounts.

Skills

German

English

Finance knowledge

Accounting knowledge

Customer Care

Communication skills

Attention to detail

Initiative

Excel proficiency

Education

Degree in Finance

Degree in Accounting

Degree in Business Studies

Tools

SQL

Business Intelligence tools

Job description

Senior Finance Analyst with German, AWS Account Receivable

Job ID: 2901548 | Amazon Czech Republic Services s.r.o. - G88

Amazon Finance Operations is looking for an Accounts Receivables Analyst to support our continued EU expansion within cloud infrastructure services (AWS). A successful candidate will be responsible for resolving billing issues, reconcile accounts and drive monthly collection targets in cooperation with our local sales and finance management.

Key job responsibilities
- Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
- Research, analyze and resolve the Customer’s inquiries and payment blockers
- Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers’ accounts
- Earn customers’ and peers’ trust and build long-lasting relationship.
- Participate to cross functional and process improvement projects
- Create and implement standard operating procedures and process workflows. Analyze, recommend and implement process improvements
- Collaborate with the Global Finance Operations team, stakeholders and internal business partners in other world’s regions
- Timely report via weekly metrics and provide status updates on customers’ accounts and projects
- Participate in operational excellence activities
- Continually look at ways to improve the customer experience

A day in the life
- Prepare daily aging report
- Strategize the portfolio
- Fix the root cause and collect
- Work with internal and external stake holders for better resolution
- Provide visibility to the leadership

BASIC QUALIFICATIONS

- Fluent German & English
- Previous Account Receivables, Account Payable, Customer Care, or other customer facing work experience
- Extensive knowledge of Finance and Accounting
- Direct and concise communication skills
- Strong record of managing customers’ disputes.
- High level of punctuality and attention detail.
- Ability to stay focused while performing repetitive tasks for extended period
- Ability to take initiative, meet tight deadlines and prioritize workload
- Proficient in Excel

This position is office-based; however, Amazon encourages open communication about unique needs for flexible arrangements

PREFERRED QUALIFICATIONS

- Degree in Finance, Accounting, Business Studies or other directly related areas
- SQL and Business Intelligence tools
- Continuous Improvement qualification
- Additional European Language


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