Senior Field Technician – On-Site Diagnostics & Repair

Kwik Fit; Northampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

Kwik Fit is seeking a field-based technical specialist to support Centres across the region, with national travel as required. You will diagnose and validate on-site repairs and assist with road testing to ensure quality and customer satisfaction.

Responsibilities include responding to urgent and planned callouts, delivering on-site diagnosis and repair, providing rectification backup when issues arise, and working closely with centre teams to prioritise and resolve issues.

Responsibilities

• Respond to urgent and planned technical callouts.
• Deliver on-site diagnosis, repair and validation including road testing.
• Provide rectification backup to support customer experience if things go wrong.
• Collaborate closely with centre teams to prioritise and resolve issues.

Job description

Kwik Fit is seeking a field-based technical specialist to support Centres across the region, with national travel as required. You will diagnose and validate on-site repairs and assist with road testing to ensure quality and customer satisfaction.

Responsibilities include responding to urgent and planned callouts, delivering on-site diagnosis and repair, providing rectification backup when issues arise, and working closely with centre teams to prioritise and resolve issues.