Senior Field System Engineer

motorolasolutions; Ware; Remote; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Bonus schemes

25 days holiday + bank holidays

Pension scheme

Private medical insurance

Employee stock purchase plan

Flexible working options

Life assurance

Maternity/paternity pay

Career development support

Wellbeing support

CSR initiatives

Employee discounts

Volunteer days

Job summary

Motorola Solutions UK Limited is seeking experienced Field Engineers with extensive knowledge of surveillance camera systems and networking. The role involves pre-sales and post-sales activities, field surveys, and delivering design documentation.

Will require regular travel within the UK and abroad, with a focus on installation, commissioning, and optimization of industrial and commercial camera services. The successful candidate will engage from discovery through delivery, handle customer

Qualifications

• Extensive experience in video surveillance camera systems engineering.
• Knowledge in Industrial/commercial surveillance camera systems.
• Troubleshooting IP67 sealed devices in CCTV environments.
• IT video surveillance networking experience.
• Installation and commissioning of CCTV systems.
• Certified at Heights for installation (or equivalent).
• Willingness to travel regularly within the UK and overseas.
• Understanding of networking principles and tools.
• Knowledge of safe working practices and risk assessment.

Responsibilities

• Create final design documentation for projects.
• Respond to customer questions and comments related to the project.
• Conduct field surveys to assist field engineers when needed.
• Plan and execute technical tasks per defined processes and instructions.
• Respond to customer problems directly or via internal interfaces.
• Resolve design-related technical issues encountered on site.

Skills

Video surveillance

Networking

Installation

Heights certification

Travel availability

Customer-facing

FE task planning

Risk assessment

Interpersonal skills

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Silent Sentinel’s state-of-the-art long-range surveillance cameras offer clear visibility in the complex and extreme environments associated with military, aviation, maritime and critical infrastructure. Our teams based in Ware are growing and we are looking to onboard skilled personnel to complement Motorola Solutions’ portfolio of fixed video cameras

Job Description

We are currently seeking Field Engineers with significant knowledge and experience of surveillance camera systems and networking principles. The engineer should possess significant customer-facing experience, with the ability to make timely decisions and prioritize complex activities. Sufficient experience and knowledge are required in order to participate in customer engagements from discovery meetings through to capability delivery and support. Plans and performs planning and post processing activities for field service to external customers independently directly or through customer interface during Pre-Sales and Post Sales Phases.

Pre-Sales/Post Sales (Projects):

• Creation of final design documentation
• Response to the comments sent by customer directly via questions related to part of the project or complete project.
• Field survey when required to assist field engineers in case there is some problem in the working of the camera system.
• Plans and executes technical tasks according to given tasks, along with existing processes and instructions.
• Works with the responsibility of responding to customer problems directly or through internal customer interface.
• Solving technical problems related to design.

The purpose of this profile to define a specific field engineer role that requires expertise in installation, commissioning, and optimization industrial & commercial surveillance camera & services. The successful candidate will be responsible for planning and post-processing using advanced tools across all technologies to ensure successful task completion.

Basic Requirements

• Extensive experience in video surveillance camera systems engineering.
• Knowledge in Industrial /commercial surveillance camera.
• Troubleshooting in video surveillance camera systems IP67 sealed compliant device.
• IT video surveillance camera Networking experience.
• Installation & commissioning video surveillance camera.
• Certified at Heights for installation if required (or has held a certificate for working at Heights).
• Willing and able to travel regularly both within the UK and overseas, A must!!
• Proven understanding of networking principles and tools
• Knowledge of safe working practices including risk assessment and mitigation
• Excellent interpersonal skills with the ability to work independently and as part of a team.
• Ensuring FE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales/support objectives.

In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get:

• Competitive salary and bonus schemes
• Two weeks additional pay per year (holiday bonus).
• 25 days holiday entitlement + bank holidays.
• Attractive defined contribution pension scheme.
• Private medical insurance.
• Employee stock purchase plan.
• Flexible working options.
• Life assurance.
• Enhanced maternity and paternity pay.
• Career development support and wide ranging learning opportunities.
• Employee health and wellbeing support EAP, wellbeing guidance etc.
• Carbon neutral initiatives/goals.
• Corporate social responsibility initiatives including support for volunteering days.
• Well known companies discount scheme.

'We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CONNECT WITH A CAREER THAT MATTERS

We're dedicated to designing and delivering the mission-critical ecosystem our public safety & enterprise customers refer to as their lifeline - mission-critical communications, software, video and services. Our drive for continuous innovation and partnership with our customers enables them to be ready - in the day-to-day moments, and in the moments that matter most.

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Company

Motorola Solutions UK Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.