Senior Field Service Technician (West Region)

ABB; Stockton; Remote; USD 79,000 - 149,000; Full time

Job summary

An established industry player is seeking a Senior Field Service Technician to join their dynamic team. In this role, you will be instrumental in executing complex service work while ensuring compliance with safety standards. Your expertise in power distribution equipment will be vital as you lead projects, manage documentation, and collaborate with customers to enhance operational performance. This position offers a unique opportunity to travel and expand your technical knowledge while contributing to sustainable solutions in the electrification sector. If you're ready to make an impact, this role is perfect for you.

Qualifications

• 5+ years of relevant field engineering experience.
• Technical skills in testing and repairing power distribution equipment.

Responsibilities

• Execute service work of medium to high complexity following ABB guidelines.
• Perform hands-on execution of projects including troubleshooting and repair.

Skills

Testing and repairing power distribution equipment

Troubleshooting medium voltage machinery

Customer service

Project management

Education

High School Diploma or GED

Job description

Senior Field Service Technician (West Region)

At ABB, we are dedicated to addressing global challenges. Our core values—care, courage, curiosity, and collaboration—along with our focus on diversity, inclusion, and equal opportunities, drive us to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to:

Field Service Manager

Your role and responsibilities

In this role, you will execute service work of medium to high complexity following work instructions and ABB guidelines. You will deliver excellent customer service daily, identifying opportunities within the installed base to improve system and operational performance. The work model is remote, supporting the Electrification Service division in Tempe, AZ. Your main responsibilities include:

• Ensuring compliance with ABB HSE standards, ABB Way, and safety policies at all times.
• Performing hands-on execution of projects such as startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment, including transformers, switchgear, circuit breakers, busways, UPS, and related systems.
• Leading outages with other engineers, technicians, and contractors, managing project documentation, and administrative tasks like reports and quotations.
• Planning and organizing field assignments, directing work of team members, and expanding technical knowledge.
• Developing and delivering training programs to share expertise.
• Managing administrative functions related to work, including technical reports, material orders, and expense tracking.
• Controlling costs and safeguarding company assets.
• Collaborating with customers and sales teams to identify new service opportunities and develop proposals.

Qualifications for the role

• High School Diploma or GED with 5+ years of relevant field engineering experience.
• Technical skills in testing and repairing power distribution equipment, including LV and MV circuit breakers and relays.
• Experience with testing, commissioning, and troubleshooting medium voltage machinery and controls is a plus.
• Willingness to travel up to 75% domestically.
• Valid driver's license.
• Knowledge of the industrial customer base in the geographical area.
• Must have existing work authorization in the US; visa sponsorship is not available.

More about us

ABB’s Service Division partners with customers to improve the availability, reliability, and sustainability of electrical products and installations, offering services that extend equipment life and enhance operational efficiency. We value diversity and encourage you to apply. Visit www.abb.com to learn more about our impact worldwide. #LI-Remote

ABB is an Equal Employment Opportunity and Affirmative Action Employer. We consider all qualified applicants without regard to race, creed, color, religion, sex, national origin, or other protected statuses. For your rights as an applicant, visit EEOC and DOL websites. Reasonable accommodations are available upon request for applicants with disabilities. Salary range: $79,800 – $148,200 annually. More details at myBenefitsABB.com.

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