Senior Field Service Engineer

Alternative Heat Ltd; Glasgow; On-site; GBP 42,000 - 60,000; Full time

Job summary

Alternative Heat Ltd in Glasgow seeks a Senior Field Service Engineer to lead maintenance of commercial biomass heating systems, with on-site repairs and preventive servicing. You will work closely with clients to minimise downtime, while expanding expertise in biomass technology through tailored training.

The role offers full-time permanent employment with competitive pay depending on experience and location, supported by on-site learning and opportunity for progression within the Services &

Qualifications

• Experience in delivering field service for commercial heating or electrical systems.
• Biomass sector training provided by company.
• Strong problem-solving and customer-service skills.

Responsibilities

• Deliver planned and reactive maintenance across commercial heating, electrical, and control systems.
• Develop biomass sector expertise through on-site training and learning.
• Maintain accurate service records and build strong client relationships.

Skills

Maintenance engineering

Biomass training

Electrical systems

Job description

Description

Application Deadline: 15 September 2026

Department: Service and Maintenance

Location: Glasgow

Team Overview:

The Services & Maintenance team provides ongoing support and upkeep for installed mechanical and electrical systems, ensuring optimal performance, reliability, and longevity. They deliver scheduled maintenance, troubleshooting, and emergency repairs, working closely with clients to minimise downtime and extend asset life. This department plays a vital role in sustaining customer satisfaction and protecting the long-term value of our solutions.

Role Overview:

We are seeking a dedicated and highly skilled Senior Field Service Engineer with a keen interest in progressing into the Biomass sector. This is an exceptional opportunity for a technically minded individual who possesses a solid background in Commercial Plumbing & Heating and/or Commercial Electrical Industry, with biomass specific training provided by the company. The ideal candidate will have a robust work ethic and a desire to grow within our innovative company. As a Senior Field Service Engineer, you will be responsible for the ongoing Planned & Re-active maintenance, day-to-day repairs and ensuring commercial biomass heating installations are maintained in line with legislative and contractual compliance. Your role will encompass a variety of tasks that ensure the optimum performance and reliability of our systems.

Job Title | Senior Field Service Engineer

Location | Glasgow

Hours | Full-Time, Permanent. Negotiable depending on location

Salary | Competitive Depending on Experience

Responsible to | S&M Manager

What You'll be Doing

Responsible for delivering planned and reactive maintenance across commercial heating and associated mechanical, electrical, and control systems, including pumps, control valves, pressurisation units, fuel stores, and augers. The role involves developing expertise in the biomass sector through tailored training and on-site learning, responding efficiently to equipment breakdowns, and using engineering knowledge and initiative to minimise downtime. Duties also include completing high-quality servicing work in line with legislative and contractual requirements, maintaining accurate digital maintenance records, providing excellent customer service, building strong client relationships, and collaborating effectively with internal teams and other departments to support seamless operations.