Biomass Service Engineer

Alternative Heat Ltd; Glasgow; On-site; GBP 32,000 - 46,000; Full time

Job summary

Alternative Heat Ltd in Scotland is expanding its Service & Maintenance team with a full-time Biomass Service Engineer for the Glasgow area. You will service, maintain and repair biomass boiler projects, applying knowledge of Herz Biomass range.

The role covers central Scotland, requires travel and occasional overnight stays. Training will be provided; familiarity with commercial plumbing and heating is an advantage. You will engage with local authorities and clients on site.

Qualifications

• Experience with biomass boiler service and repair.
• Knowledge of commercial plumbing and heating industry is advantageous.
• Willingness to travel within Central/Lowlands Scotland and occasional overnight stays.

Responsibilities

• Carry out planned and reactive maintenance on commercial heating systems.
• Diagnose issues and perform repairs to minimise downtime.
• Conduct servicing to high standards ensuring compliance.
• Maintain records on site using tablet and cloud asset management.
• Provide excellent customer service and liaise with client representatives.
• Collaborate with internal teams to ensure seamless operations.

Skills

Biomass boiler experience

Maintenance engineering

Troubleshooting

Customer service

Job description

Application Deadline

15 September 2026

Department

Service and Maintenance

Location

Scotland

Team Overview

The Services & Maintenance team provides ongoing support and upkeep for installed mechanical and electrical systems, ensuring optimal performance, reliability, and longevity. They deliver scheduled maintenance, troubleshooting, and emergency repairs, working closely with clients to minimise downtime and extend asset life. This department plays a vital role in sustaining customer satisfaction and protecting the long‑term value of our solutions.

Role Overview

We currently have a team of Service and Maintenance engineers covering our biomass installations throughout the UK and we are looking to expand this team via the recruitment of an additional full time Biomass Service Engineer for our Glasgow based service team.

We are looking for an engineer who must have previous biomass experience and the ability to carry out service, maintenance, and repair tasks on completed biomass boiler projects.

An in-depth knowledge of the Commercial Plumbing and Heating industry and Herz Biomass Boiler range would offer a distinct advantage to the applicant; however product specific training shall be provided for the successful applicant.

The position will cover a set geographical area within Central / Lowlands Scotland and will require commitment to travel and may on occasion require overnight stays.

What You'll be Doing

The Biomass engineer will be required to carry out operation and maintenance tasks on completed biomass boiler projects in the area set out above. The installed biomass plants are typically within the Public Sector Estate and will require engagement direct with the various local authorities.

• Carry out Planned & Reactive maintenance tasks on commercial heating systems to include pumps, control valves, pressurisation units, and associated Mechanical / Electrical Services incl. Control Systems, Fuel Stores and augers.
• Respond promptly to breakdowns and equipment failures, diagnosing issues and implementing repairs using own initiative engineering experience to minimize downtime.
• Conduct servicing tasks to a high standard ensuring legislative & contractual compliance is upheld.
• Maintain accurate records of all work performed on site, via company tablet and cloud based asset management software.
• Provide excellent customer service, integrating with client representatives on site and building strong relations with key members of our client’s team.
• Collaborate with internal team members and other departments to ensure seamless operations.