Senior Field Security Systems Engineer

Infinity Resource Solutions; Amersham; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Fuel card

Private healthcare after probation

Pension scheme

IT equipment

Mobile phone

25 days holiday + birthday & bank hols

Job summary

Infinity Resource Solutions seeks a Senior Service Engineer for Electronic Security Systems. This field-based role covers London and the Southeast (Head Office in Amersham). You will maintain CCTV, intruder alarms and access control, troubleshoot issues, and ensure service levels are met.

Salary £45k-£50k doe with 25 days holiday plus birthday and bank holidays. Benefits include private healthcare post-probation, a pension, fuel/IT/mobile provisions, and a 24‑hour on-call rota.

Qualifications

• Proven experience maintaining and repairing security systems (CCTV, intruder alarms, access control).
• Experience with IP-based security systems and related software.
• Industry qualifications favorable (18th edition/NVQ/City and Guilds/BTEC).
• BS7858 Security Screening and DBS/SC clearance awareness is preferred.

Responsibilities

• Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality.
• Perform reactive service visits to meet contracted SLAs.
• Perform planned preventive maintenance visits as required by SLAs.
• Provide client support and advice on security systems and solutions.
• Ensure compliance with health and safety regulations and maintain accurate service records.
• Collaborate with service admin and engineering teams to deliver exceptional service.
• Be available for standby on a call-out rota.
• Mentor and develop the service engineering team as the business grows.

Skills

Diagnostic skills

Regulatory knowledge

Customer service

Independent & team work

Time management

Problem solving

Professional attitude

Report writing

Education

18th edition/NVQ/City and Guilds/BTEC

Tools

LenelS2

Gallagher

C-Cure

Job description

Infinity Resource Solutions seeks a Senior Service Engineer for Electronic Security Systems. This field-based role covers London and the Southeast (Head Office in Amersham). You will maintain CCTV, intruder alarms and access control, troubleshoot issues, and ensure service levels are met.

Salary £45k-£50k doe with 25 days holiday plus birthday and bank holidays. Benefits include private healthcare post-probation, a pension, fuel/IT/mobile provisions, and a 24‑hour on-call rota.