Senior Family Information Service Officer

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior Family Information Service Officer to join their dynamic team in London. This role involves maintaining an up-to-date management information system and ensuring stakeholders receive accurate and timely information about childcare services. The ideal candidate will possess strong communication and IT skills, enabling them to effectively respond to public inquiries and support families. This is a fantastic opportunity to contribute to meaningful services that support children and young people during a challenging time.

Qualifications

• Experience in delivering high-quality work within target times.
• Ability to work with minimal supervision.

Responsibilities

• Maintain management information system for activities and services.
• Ensure stakeholders have access to accurate information through various channels.
• Respond to complex inquiries and provide guidance to families.

Skills

Communication Skills

IT Skills

Information Management

Job description

Senior Family Information Service Officer, London

Client: Hackney Education

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 1da78f6cce15

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

We are looking for an enthusiastic and motivated individual to join our team in this challenging time. The successful candidate will have experience delivering high-quality work within target times and be able to work with minimal supervision. You must have strong communication skills, excellent IT skills, and the ability to promote FIS services.

Key responsibilities include:

1. Keeping our management information system up to date with information about activities and services for children and young people.
2. Providing a service that ensures all stakeholders have access to high-quality, accurate, and timely information through various channels, including the website and social media, related to childcare, childcare benefits, and Help and Support services.
3. Responding to complex public inquiries and providing advice and guidance to families and professionals to support children, young people, and families.

If you have questions or need further information, please contact Fatima Farook.