senior facilities manager

Starbucks Coffee Company; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global coffee shop chain in London is seeking a Senior Facilities Manager to lead property and facilities management. The role involves improving service quality and operational efficiency while managing OPEX and CAPEX budgets. Candidates should possess strong leadership skills and a thorough knowledge of property maintenance along with compliance regulations. This position offers competitive benefits, including a bonus and comprehensive training.

Benefits

25 days holiday plus Bank Holidays

Up to 10% bonus

Life assurance

Private medical insurance

Comprehensive training

Free bag of coffee weekly

30% partner discounts

Interest-free home loans

Employee Assistance Programme

Qualifications

• Proven experience of leading a facilities team in a fast-paced business.
• Familiarity with legislation regarding health and safety, fire safety, and environmental standards.
• Ability to manage OPEX and CAPEX budgets effectively.

Responsibilities

• Define and deliver the strategic direction for facilities management.
• Establish systems and processes for maintenance activities.
• Manage maintenance budgets and performance for value efficiency.
• Improve resolution times and store uptime metrics.

Skills

Leadership experience

Knowledge of property and asset maintenance

Commercial acumen

Strong negotiation skills

Tools

Maintenance software

Job description

Job Description - senior facilities manager (250071468)

senior facilities manager (

Job Number:

250071468 )

Job Posting

Job Posting

Aug 8, 2025

Job Posting End Date

Sep 7, 2025

Location

Is this role eligible for remote or hybrid work? Yes-Hybrid

Starbucks - Facilities

We’re looking for a senior facilities manager to join our team here at Starbucks UK. A place where you’re valued, challenged, and inspired. Where your voice is brewed into everything we do. At Starbucks, we’re all about you.

As part of this role, you’ll be responsible for the full ownership of our property and facilities management services. You’ll get involved in designing and establishing ways of working, defining strategy, structure and performance models. You’ll ensure that all of our company operated stores and offices operate efficiently, safely, and sustainably — while enhancing partner and customer experience, reducing operational costs, and delivering measurable improvement in service quality

We’ll look to you to bring your proven experience of leading a facilities team within a fast-paced, multi-site business. You’ll have strong knowledge of property and asset maintenance, hard and soft facilities management alongside statutory compliance. We’d love to hear about your experience in developing, implementing and optimising maintenance strategies and systems whilst managing OPEX and CAPEX budgets delivering measurable cost efficiencies. It’s critical you are familiar with relevant legislation, best practices within health and safety, CDM, fire safety and environmental standards. You’ll have strong commercial acumen with experience in negotiating and managing supplier contracts.

The best part about this role is that no two days are ever the same! Working as our senior facilities manager, you’ll get involved in:

• Defining and delivering the strategic direction for a best-in-class facilities management function
• Establishing fit-for-purpose systems, processes and governance structures to manage all maintenance and facilities-related activity. Ensuring efficient delivery of reactive, planned and statutory maintenance across all assets
• Set service levels and performance metrics to improve resolution time, store uptime and first-time fix rates, while delivering significant cost savings to the business
• Develop and own the UK asset management strategy, including condition surveys, capital investment planning and long-term asset replacement schedules
• Ensure all maintenance practices support our sustainability agenda and are compliant with current legislation
• Take ownership of maintenance budgets and performance, delivering value for money through robust procurement, cost control and commercial contract management
• Ensure maintenance activity enhances partner experience and store functionality, minmising business disruption and elevating operational performance
• Identify and implement appropriate maintenance software and tools to optimise scheduling, tracking, reporting and performance management
• Deliver clear and concise performance reports to the business, tracking and communicating key metrics including cost savings, downtime reduction, SLA compliance and performance management.
• Establish a culture of continuous improvement through analysis, innovation and stakeholder feedback ensuring our facilities strategy adapts and scales with business needs

In return, we’ll offer you a competitive salary and benefits that include:

• 25 days holiday a year (plus Bank Holidays)
• Up to 10% bonus
• Flexible benefits – in addition to the benefits listed here we’ll also provide you with an additional 4% to allow you to select the benefits that suit you
• Life assurance for yourself
  
• Private medical insurance for you and your partner/children
• Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
• Free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
• Subscription to Headspace
• Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
• Bean stock options for all partners (own part of Starbucks!)
• A free 24/7 Employee Assistance Programme available to you and your family

So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.

Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or 1(888) [e-mail]