Senior Facilities Coordinator

RTX Corporation; Hare Street; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday + public holidays

Pension scheme (company contribution)

Job summary

RTX Corporation seeks a Senior Facilities Coordinator to support the UK Facilities Management team. The role covers updating spreadsheets, coordinating contractors, and managing site visitors to ensure smooth operations.

Key responsibilities include maintenance request management, service delivery monitoring, space planning support, and compliance documentation. The role requires strong administration, communication, and collaboration with internal teams and external suppliers.

Qualifications

• Proven experience in facilities or workplace services.
• Strong administrative and coordination skills.
• Excellent communication with stakeholders at all levels.
• Experience using facilities management or helpdesk systems.

Responsibilities

• Coordinate day-to-day facilities activities across sites to ensure continuity of service.
• Manage reactive and planned maintenance requests through the facilities helpdesk system.
• Monitor service delivery performance and escalate issues when SLAs are not met.
• Support workplace projects including office relocations and space planning.
• Draft and distribute facilities communications and notices to staff.
• Assist with contract administration, supplier quotations, and procurement.
• Coordinate contractor and service provider activities across site(s).
• Maintain accurate contractor records, RAMS, permits, and reports.
• Support health, safety, and environmental initiatives and audits.

Skills

Facilities coordination

Administration

Stakeholder management

Coordination

Communication

Education

GCSEs including English and Mathematics (Grade C/4 or above)

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

The Senior Facilities Coordinator will complete a range of admin tasks to support the UK Facilities Management team from updating spreadsheets and databases to working with contractors and managing site visitors who support the team.,

• Coordinate day-to-day facilities activities across assigned sites to ensure continuity of service.
• Manage reactive and planned maintenance requests through the Facilities Helpdesk system, ensuring timely resolution and communication with stakeholders.
• Monitor service delivery performance and escape issues where service levels are not being achieved.
• Support workplace projects, including office relocations, space planning activities, and workplace adaptations.
• Monitor and manage Facilities shared mailboxes, ensuring service requests, enquiries, and escalations are addressed promptly and professionally.
• Draft and distribute facilities communications, service updates, workplace notices, and employee bulletins.
• Support Facilities Managers in the development and delivery of employee engagement and workplace communications.
• Contractor & Supplier Management
• Coordinate contractor and service provider activities across site(s).
• Schedule maintenance visits, inspections, and service work with minimal disruption to business operations.
• Maintain accurate contractor records, including insurance certificates, Risk Assessments and Method Statements (RAMS), service reports, permits, and waste transfer documentation.
• Manage contractor Job Registrations and associated compliance documentation.
• Coordinate the Security Access Request (SAR) process, ensuring contractors and visitors meet site access and security requirements.
• Assist with contract administration, supplier quotations, renewals, and procurement activities.
• Compliance, Health & Safety
• Support statutory and regulatory compliance audits across facilities operations.
• Coordinate workplace inspections, GEMBA walks and out-of-hours Treasure Hunts
• Maintain accurate compliance records, certifications, and documentation.
• Assist with risk assessments, action tracking, and closure of corrective actions.
• Support health, safety, and environmental initiatives, promoting a culture of safe working practices.
• Monitor and report facilities-related compliance issues and support corrective action implementation.
• Training & Continuous Improvement
• Support the development, coordination, and delivery of Facilities Management training programmes and initiatives.
• Act as the Facilities representative on the Training Council, promoting learning, development, and knowledge sharing across the function.
• Identify opportunities to improve facilities processes, administrative efficiencies, and service delivery standards.
• Support continuous improvement projects and workplace enhancement initiatives.Asset & Inventory Management
• Maintain accurate records of facilities assets, equipment, furniture, and workplace inventory.
• Coordinate repairs, replacement programmes, and procurement of facilities-related goods and services.
• Monitor stock levels of workplace consumables and office supplies, ensuring availability whilst maintaining cost control.
• Support asset tracking, audits, and lifecycle management activities.
• Financial Administration
• Raise purchase orders and process invoices in accordance with company procedures.
• Assist in monitoring facilities expenditure and budget performance.
• Support supplier invoice reconciliation and investigate discrepancies where required.
• Maintain accurate financial and purchasing records.
• Customer Service & Stakeholder Engagement
• Act as the first point of contact for facilities-related enquiries, requests, and support.
• Support office moves and workplace planning activities, including coordinating open-plan workspace bookings, meetings, events, and briefing requests.
• Build positive working relationships with internal departments and external service providers.
• Communicate planned works, service disruptions, and facilities updates effectively and professionally.
  GCSEs (or equivalent) including English and Mathematics (Grade C/4 or above).
• Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.
• Experience in a facilities management, workplace services, property, or office management environment.
• Strong administrative, organisational, and coordination skills.
• Excellent communication and stakeholder management capabilities.
• Experience using facilities management, maintenance, or helpdesk systems.
  At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence.

Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world., Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon., Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales.

• Competitive salaries.
• 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days
• Contributory Pension Scheme (up to 10.5% company contribution)
• Company bonus scheme (discretionary).
• 6 times salary 'Life Assurance' with pension.
• Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.
• Enhanced sick pay.
• Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.