Senior Experiential Project Manager

Live Recruitment; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Performance bonus

Healthcare

ClassPass / gym membership

Hybrid work schedule

Job summary

Live Recruitment in Greater London is seeking a Senior Experiential Project Manager to own the delivery of luxury retail window installs, in-store pop-ups and experiential activations for premium brands, across a global client base. The role combines strategy, production and on-site execution.

You will lead end-to-end projects, manage budgets and timelines, collaborate with cross-functional teams, and nurture client relationships.

Qualifications

• End-to-end ownership of retail windows, pop-ups or experiential projects.
• Experience with luxury or premium brands.
• Strong client communication and stakeholder coordination.

Responsibilities

• Lead end-to-end delivery of window, pop-up and experiential briefs.
• Manage client relationships from briefing to sign-off.
• Communicate updates at all planning stages.
• Coordinate internal creative, technical and production teams.
• Build and manage project budgets and timelines.
• Lead supplier relationships throughout the project.
• Ensure delivery standards meet luxury client expectations.

Skills

Project management

Retail experience

Client management

Communication

Budgeting & timelines

Tools

Microsoft Office

Job description

Senior Experiential Project Manager Live Recruitment • Greater London, Greater London, England

Hybrid working: 2 days in office

Luxury window installs, in-store pop-ups and experiential activations for the most coveted fashion and retail names in the world, delivered across four continents: the Senior Experiential Project Manager opportunity here is that rare.

• Blue-chip luxury brand portfolio for your CV
• Performance-related end of year bonus
• ClassPass or gym membership
• Hybrid working: 2 days in office, 3 days from home
• Award-winning agency with a strong social culture

The Company

This is a creative retail production agency with over three decades in the industry, delivering luxury visual merchandising, window displays, pop-ups and experiential activations globally. Everything from creative design and technical drawings to joinery, CNC, AV and digital is handled in-house, which means genuine craft and real collaboration across specialist teams. The client roster sits firmly at the top end of luxury retail, and the agency operates across the UK, North America, Europe and Asia.

The Role

As Senior Experiential Project Manager, you will own the full delivery of retail window installs and in-store pop-up projects, from the initial briefing stage through to on-site installation, working across a global luxury client base.

• Lead end-to-end project delivery across retail window, pop-up and experiential briefs
• Manage client relationships from briefing through to final installation sign-off
• Ensure effective client communication and updates at all planning stages
• Coordinate internal creative, technical and production teams throughout each project
• Build and manage project budgets and timelines
• Lead supplier relationships throughout
• Ensure delivery standards meet the expectations of high-profile luxury clients

The Candidate

The right Senior Experiential Project Manager will have a solid background in a retail design or event production agency, with proven end-to-end ownership of retail window display, in-store pop-up or experiential activation projects for luxury or premium brands. You will be someone clients trust, with the communication and organisational skills to keep complex projects on track across multiple stakeholders.

Familiarity with production processes and hands-on experience with luxury fashion brands would be beneficial. Candidates coming from adjacent backgrounds in retail production, creative installation or experiential delivery are very welcome to apply, and a Senior Experiential Project Manager stepping across from a related discipline may be considered depending on specific experience.

Hybrid working, a performance bonus, healthcare and Class Pass or gym membership come with the role, backed by a client list that most agencies would struggle to match.

The diversity commitment: We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.

Vacancy Ref: LKS18599

Full-time