Senior Executive Suppport Officer

Tower Hamlets Council Pension Fund; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A local government entity in London is seeking a Senior Executive Support Officer to provide comprehensive support to the Strategic Director. The ideal candidate will have proven experience in executive support, excellent communication skills, and an understanding of local government processes. This role involves managing stakeholder engagement, procurement processes, and cross-directorate communications. Flexibility in working arrangements is encouraged, and a commitment to diversity and inclusion is paramount.

Qualifications

• Proven experience in executive support to senior leaders, ideally within Change, Strategy, or Improvement functions.
• Strong PA skills with a deep understanding of stakeholder priorities.
• Knowledge of local government structures and governance.
• Excellent oral and written communication skills.
• Strong analytical skills.

Responsibilities

• Provide comprehensive executive support including inbox and diary management.
• Coordinate cross-directorate engagement and translate political vision into plans.
• Manage procurement and requisition processes within budget.
• Undertake project work and ad hoc tasks aligned with council-wide priorities.

Skills

Executive support

Stakeholder management

Analytical skills

Excellent communication

Job description

Town Hall
160 Whitechapel Road
LONDON
E1 1BJ

We are seeking a highly skilled and proactive Senior Executive Support Officer to provide dedicated executive support to the Strategic Director of Change and Improvement. This pivotal role ensures high-quality, timely, and forward-thinking support across a dynamic and fast-paced directorate.

You will work closely with the Envoy Support Team Lead, fellow Senior Executive Support Officers, and senior stakeholders across the Business Support Hub, liaising with Corporate and Divisional Directors on operational matters, strategic initiatives, and service delivery.

As a key enabler of transformational change, you will support the Chief Executive / Corporate Director and act as the primary liaison for the directorate’s engagement with the Mayor, Lead Members, Councillors, and other internal and external partners.

Key Responsibilities

• Provide comprehensive executive support including inbox and diary management, prioritising access and communications for the Strategic Director.
• Lead on forward planning, anticipating changes in service needs and adapting support accordingly.
• Coordinate cross-directorate engagement to translate political vision into actionable plans, working with senior stakeholders including the Mayor, Cabinet Members, Scrutiny Leads, and external partners.
• Manage procurement and requisition processes within budget, ensuring compliance with financial and procurement regulations.
• Maintain high service standards with meticulous attention to detail, balancing organisational priorities and reputational risk.
• Undertake project work and ad hoc tasks aligned with council-wide priorities, including emergency response support as a loggist when required.
• Provide absence cover for Executive Support Officers and deputise for the Envoy Support Team Lead as needed.

Requirements

• Proven experience in executive support to senior leaders, ideally within Change, Strategy, or Improvement functions.
• Strong PA skills with a deep understanding of stakeholder priorities and the operational needs of senior leadership.
• Knowledge of local government structures, governance, and decision-making processes. Familiarity with financial and procurement procedures and ability to manage budgets effectively.
• Excellent oral and written communication skills, with the ability to present sensitive information clearly to diverse audiences.
• Strong analytical skills and the ability to manage competing priorities under pressure.

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. To avoid disappointment please submit your application as soon as possible.