Senior Events Manager

Delta Hotels by Marriott Huntingdon; Huntingdon; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading hotel brand seeks a Senior Events Manager for its Huntingdon location. The role involves leading a team to drive sales, providing top-notch customer service, and analyzing local market trends to maximize bookings. Ideal candidates will have a passion for hospitality and proven leadership skills, with a competitive salary and various perks including bonuses and career development opportunities.

Benefits

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development Opportunities

Training Programs

Discretionary Bonus

Qualifications

• Previous hospitality experience.
• Sales experience is preferred.
• High energy drive for achieving targets.

Responsibilities

• Lead the Events team and achieve booking goals.
• Build and maintain customer relationships.
• Analyze local market trends to maximize revenue.

Skills

Leadership

Customer Service

Relationship Management

Market Analysis

Negotiation

Job description

Description

We are now recruiting for a dynamic and passionate Senior Events Manager to lead our Sales team.

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What You Do

• Responsible for leading a dynamic team of Event Executives.
• Ability to successfully convert business both directly and indirectly via the team in order to meet booking pace goals and group and catering budgets.
• Provide exceptional customer service to drive customer loyalty.
• Utilise your relationship building skills to build and strengthen relationships with new and existing customers.
• Use your in depth knowledge of market trends and target customer information to maximise revenue.
• Work collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  
  

What You Have

• Passion for hospitality sales and delivering excellence to our customers.
• High energy drive for achieving targets.
• Strong leadership qualities that inspire others to do their best.
• A down to earth attitude balanced with a sense of fun.
• A confidence to let your personality shine.
• Exceptional organisation skills.
• Strong system understanding and ability to learn and utilise multiple bespoke programs.
  
  

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.
• Bonus: Discretionary bonus program; your results can earn you up to an extra 25% of your basic salary.
  
  

Responsibilities: Here's what your journey with us entails:

• Analyse the local market trends and opportunities and develop customer accounts within the local area.
• Maintain and develop site inspection standards and engage with key managers and departments in order to maximise conversion potential.
• Support the group and catering conversion and ensure key opportunities are maximised.
• Attend weekly sales strategy meetings when required, being prepared to present and give updates on key sales actions.
• Keep up to date with competitors, communicating findings with sales leadership team and adapting hotel offering to win business.
• Influence decision makers at all levels.
• Support the marketing team by keeping up to date the 3rd party sales sites including Cvent, Edge and Venue Directory.
• Engage the sales team on new sales leads and opportunities and make aware of enquiries from managed accounts.
• Participate and support with local blitz days, trade shows and related sales activity.
• Use negotiating skills and sales abilities to close on business and negotiate contracts.
• Utilize Marriott Global Source for resources and information (Training Energizers, segment websites, etc.).
• Effectively manage and develop relationships with key internal and external stakeholders.
• Effectively use sales resources and administrative/support staff.
  
  

Office based - 40 hours per week - Monday to Friday* - £31,200PA plus discretionary bonus.

• Occasional Evening/Weekend/Bank Holiday hours may be required during an event.
  
  

Safety And Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
  
  

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications

• Previous hospitality experience required and sales experience desired.
• Passion for sales and for achieving targets and objectives.
  
  

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!