Senior Events Manager

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We are currently recruiting for a Senior Events Manager to lead the team at the Delta Hotels by Marriott Bexleyheath.

The Role:

As Senior Events Manager, you will be responsible for incoming enquiries from conversion through to transition to the operations team for event execution and then back to sales. There will be a particular focus on incoming enquiries that are more complex, have higher numbers of guests, and are of a certain revenue value such as VIP events & groups, large city events, sporting events, and awards dinners.

You will be responsible for, but not limited to:

1. Overseeing coordination, communication, and completing verbally and in writing with the customer, the Event Executive, and Sales Executive the details of an event up to the day of event execution.
2. Ensuring that all banquet event orders are completed for the hotel operations team, hosting weekly operations meetings to share information and answer questions.
3. Supporting marketing communications for conferences, meetings, & events including weddings & Christmas.
4. Sharing feedback from customers with relevant teams and creating action plans to eliminate issues going forward.
5. Working with Sales and Revenue Management to agree on sales strategies for event space.
6. Assisting the Hotel Sales Leader to drive the team with closing days, demand generation weeks, and other sales initiatives.
7. Identifying and communicating revenue and profit opportunities with the leadership team.
8. Ensuring the correct use of systems and sales processes to maintain booking integrity, consistency & accuracy.
9. Implementing Event Management strategies.
10. Training, developing, and coaching team members to support in developing the next Senior Event Manager.
11. Assisting other departments as necessary and maintaining good working relationships within the hotel.
12. Complying with hotel security, fire regulations, and all health and safety legislation.

Our Ideal Candidate:

The ideal candidate will have a proven track record in a similar role within a hotel environment, with experience in coaching and developing team members, driving sales, and delivering financial results.

You will have a warm, people-oriented demeanor, a keen attention to detail, and a positive, outgoing personality.

We offer support both in and out of the workplace through:

• Complimentary Leisure Club Membership
• Tasty and varied meals in our Associate Dining Facility
• Complimentary dry-cleaning service
• Enrollment in Perks at Work - access to deals from retailers, restaurants, cinemas, and more
• Discounted hotel accommodation worldwide for you and your friends & family
• 20% F&B discount, 30% retail discount, and 20% spa discount in Marriott Hotels worldwide
• 23 days holiday plus 8 bank holidays, increasing with service
• Annual performance-related pay review
• Cycle to work scheme
• Pension & life assurance
• Access to emotional wellbeing resources & employee assistance services
• Comprehensive training and development programs
• Company pension scheme, matching contributions up to 6%
• Private medical cover

This role offers an annual salary of £31,635.12, along with an annual bonus plan allowing you to earn up to 20% of your salary.

If this sounds like the perfect role for you, please contact Gonzalo Calvo Hernandez, HR Manager, at [contact details].