Senior EU Transport Compliance Manager, EU Fleet Compliance Team

ENGINEERINGUK; Manchester; On-site; GBP 45,000 - 80,000; Full time

Job description

Senior EU Transport Compliance Manager, EU Fleet Compliance Team

DESCRIPTION
At Amazon, we're working to be the earth's most customer-centric company. One customer experience that we're constantly looking to take to a new level is how we fulfil and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost-effectively as possible.

To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history!

We are looking for a Senior EU Fleet Compliance Manager, who will be responsible for ensuring fleet standards are maintained. The role will focus on managing and enhancing fleet accountability mechanisms by ensuring contractual and service level standards are adhered to. Where standards are not maintained, the role will be responsible for utilizing policies to take appropriate actions.

The optimal fit for this role will be a candidate wanting to roll-up their sleeves and possessing excellent networking, assurance, and communication skills. As the decisions proposed and made by this individual have a direct impact on safety and productivity, seniority, business acumen, and confidence are crucial for success.

The successful candidate will be customer-focused, highly analytical, resourceful, able to operate at all levels of the organization, and comfortable driving critical business decisions in a fast-paced and often ambiguous environment. Fleet experience is not essential but is beneficial.

Key functions for the role include:

1. Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
2. Owning fleet accountability metrics across the EU.
3. Ongoing data analysis to detect systematic failures.
4. Documenting and reporting service quality levels.
5. Building effective relationships with AMZL senior leadership and legal teams within EU AMZL.
6. Build collaborative relationships with Fleet Operations and Compliance Leaders in other geographies.

Key job responsibilities:
Monitoring compliance against operating and service standards across the EU Fleet. Where standards are not being maintained, recommend, implement, and monitor preventative and corrective actions. As part of the role, travel will be required to visit Delivery Stations to monitor the application of quality assurance processes and vehicle health.

About the team:
The EU Fleet Compliance Team upholds fleet roadworthiness, ensuring safe fleet operations in accordance with legal regulations and Amazon operating standards. By achieving this, vehicle, driver, and community safety, legal compliance, and vehicle health are all improved.

BASIC QUALIFICATIONS

1. Bachelor's degree in a relevant field.
2. Proven experience in Assurance, Automotive, Engineering, Logistics, Legal or Contract Management.
3. Proven experience influencing and interacting with cross-functional teams at the senior leadership level.
4. A history of developing strong, value-add partnerships.
5. Ability to handle and prioritize when presented with a high volume of engagements; expert at knowing when to delegate and when to 'do'.
6. Excellent communication skills and a high bar for accuracy and detail.
7. This leader can work independently in a fast-paced and rapidly changing environment.

PREFERRED QUALIFICATIONS

1. Masters or other post-graduate degree.
2. Lean Six Sigma degree.
3. Quality Management Certification.
4. Project Management Certification.
5. Fleet Management experience.
6. Second European language would be an advantage.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.