Senior Engineering Operations Manager

CBRE Global Workplace Solutions (GWS); Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

CBRE Global Workplace Solutions is seeking an Engineering Operations Senior Manager to lead a team responsible for mechanical and electrical operations across multiple facilities. You will oversee operation, maintenance, and continual improvement of building systems in line with client requirements.

Your role includes leadership, recruitment, budgeting, and coordinating day-to-day operations across sites, ensuring safety and efficiency while aligning with CBRE RISE values.

Qualifications

• Bachelor's degree in an Engineering discipline preferred with 5–8 years of relevant experience; equivalent combinations considered.
• Experience in staffing, selection, training, development, coaching, mentoring, performance management, recognition and retention.
• Strong communication skills and ability to lead the exchange of sensitive information.

Responsibilities

• Provide formal leadership, supervision, coaching, and performance management for team members.
• Support employee development through training, mentoring, and career progression activities.
• Lead recruitment and onboarding activities for new team members.
• Coordinate and manage day-to-day team operations, including scheduling, task allocation, and cross-training.
• Establish and monitor departmental objectives, deadlines, and performance standards.
• Oversee contractors, subcontractors, and engineers across maintenance activities.
• Develop operating budgets and manage costs across multiple locations.
• Schedule maintenance activities in line with client requirements.
• Collaborate with clients on reconfigurations and evolving business needs.
• Lead by example and promote CBRE RISE values.
• Ensure Safe Systems of Work (SSOW) and permit-to-work processes.

Skills

Staffing & coaching

Performance management

Team leadership

Budget management

Effective communication

Education

Engineering degree

Tools

MS Office (Word/Excel/Outlook)

Job description

As an Engineering Operations Senior Manager, you will lead a team responsible for implementing, coordinating, and managing all mechanical and electrical operations across multiple facilities, campuses, or a portfolio of buildings. This role sits within CBRE's Engineering & Technical Services function and is responsible for ensuring the effective operation, maintenance, repair, and continuous improvement of building systems and assets while supporting operational excellence and client requirements.

What You'll Do

• Provide formal leadership, supervision, coaching, and performance management for team members.
• Support employee development through training, mentoring, and career progression activities.
• Lead recruitment and onboarding activities for new team members.
• Coordinate and manage day-to-day team operations, including scheduling, task allocation, and cross-training initiatives.
• Establish and monitor departmental objectives, deadlines, and performance standards.
• Manage apprenticeship schemes within the contract.
• Support the team in resolving complex operational and maintenance issues.
• Oversee contractors, subcontractors, and engineers across all maintenance activities.
• Supervise the operation of facility control systems and asset management platforms.
• Establish and manage bidding procedures for contract maintenance activities where required.
• Develop annual operating budgets and evaluate, forecast, and manage operational and maintenance costs across multiple locations.
• Schedule maintenance activities in line with client operational requirements.
• Collaborate with clients to support reconfigurations, operational changes, and evolving business needs.
• Apply broad business and technical knowledge to achieve team and departmental objectives.
• Lead by example and promote behaviours aligned with CBRE RISE values.
• Influence stakeholders and support the implementation of departmental policies and plans.
• Identify and resolve technical and operational challenges of varying complexity.
• Assess and understand the wider operational impact of decisions across the department.
• Drive continuous improvement by enhancing methods, processes, and standards within the engineering discipline.
• Manage projects that transition into business-as-usual activities.
• Become an Authorised or Senior Authorised Person for relevant electrical and mechanical systems.
• Lead the implementation of CBRE Safe Systems of Work (SSOW) and permit-to-work processes.

What You'll Need

• Bachelor's degree in an Engineering discipline preferred, together with 5 to 8 years of relevant experience. Equivalent combinations of education and practical experience will also be considered.
• Experience in staffing, selection, training, development, coaching, mentoring, performance management, recognition, and retention activities.
• Strong communication skills with the ability to lead the exchange of sensitive, complex, and challenging information.
• Proven ability to set expectations, manage performance, and resolve issues effectively.
• Leadership capabilities that motivate teams to achieve operational objectives across multiple disciplines and functions.
• Strong working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Excellent organisational skills and a proactive, analytical approach to problem-solving.
• Experience developing, managing, and monitoring organisational budgets is preferred.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.